Senior Process Associate
4 semanas atrás
Overview Infosys Brazil is looking for professionals with the profile of Service Desk to join our team Main activities and responsibilities Desenvolver e manter pipelines de dados escaláveis e eficientes utilizando Python e PySpark. Integrar e consumir APIs externas para enriquecimento de dados. Implementar e gerenciar processos de catalogação e governança de dados com Apache Atlas e Azure Purview. Automatizar processos de ingestão e transformação de dados em ambientes cloud (Azure). Criar e manter documentação técnica dos processos e estruturas de dados. Trabalhar em colaboração com times de arquitetura, engenharia e governança de dados. Required Qualifications Time Management Skills Being proactive and show the utmost respect for customer’s time Good time management, ensuring all contacts with customers add value Ability to Multitask Communication & Relationships Skills To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, web tickets, chat and e mail. Offering advice to end users on all IT related areas. This will include working as part of a team, in order to share knowledge and work together to increase performance standards Additional information Type of work : CLT, Flexible hours. Benefits package : Transport vouchers, meal vouchers, childcare assistance, life insurance, funeral assistance, medical and dental insurance. Career : Global work on national and international clients and/or projects, possibility of international career movement. EEO/About Us About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; or disability. Job Details Country : Brazil State / Region / Province : Minas Gerais Work Location : Nova Lima Interest Group : Infy Brazil Domain : Others (Please specify in the Requisition notes) Skillset : Others (Please specify in the Requisition notes) Company : INFOSYS TECNOLOGIA DO BR Role Designation : 232ASNPRAS Senior Process Associate - Brazil #J-18808-Ljbffr
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