Ad Operations Specialist

Responsibilities
ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
**Team introduction**:
The Client Solutions team establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction.
About the Role
We are looking for an experienced Ad Operations Specialist to join our Ad Operations team in Sao Paulo. Ad Ops team is essential to enabling flawless ad campaign executions and ensuring an optimized experience for both our users and brand partners. This team lends their technical and operational know how to help better support and inform our sales and planning teams, our clients, and our product teams, ensuring we continue to offer best-in-class platform capabilities for brands of all sizes.
**Responsibilities**:
- Streamline the holistic ad operations process from campaign planning, execution, to reporting and measurement;
- Manage Ad performance analysis and self-serving ad platform for the newly-set-up platform;
- Campaign Delivery. Monitor campaign delivery to make sure the campaigns reach the target audience, run smoothly, and exceed brands' expectations; this includes collaborating with teams for creatives, conducting publisher implementation, troubleshooting for trafficking, managing daily ads delivery reports, and escalating to third-party vendors if needed;
- Own the set-up process, campaign management, and ads execution of several top accounts, while maintaining a high-quality standard for the Ad Operations team to ensure accuracy;
- Strategic Ads planning. Provide consultation to the sales team on the correct setup of campaigns, tagging, targeting, and the use of mobile apps, social videos and ad technologies to meet clients' needs.
**Qualifications**:
**Minimum Qualifications**:
- Graduate in Marketing/Advertising/Administration;
- Minimum 3 years of relevant work experience;
- Previous experience with Campaign Management, Ad Server and/or Programmatic;
- Proficient English is needed;
**Preferred Qualifications**:
- Excellent ability to analyze and solve problems. Great logic, prioritization and data sensitivity;
- Good communication and expression ability, executive ability and anti-pressure ability.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

---