Advertising Operations Specialist

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Supporting the Advertising Sales & Operations team and AdNet+ clients with day-to-day operational tasks, the Advertising Operations Specialist will be focused on delivering excellent service to our sell-side partners, managing a mix of direct and programmatic campaigns.

With in-depth knowledge of ad server management and programmatic platforms, the Advertising Operations Specialist is responsible for maintaining and optimizing the advertising campaigns, working closely with our white-label publishers, content partners, Business Development team, and the publisher development team to help meet their objectives.

The ideal candidate thrives in a fast-paced environment, excels at managing multiple competing priorities, and consistently delivers high-quality work on time.

Responsibilities:

Demand Partners

• Serve as the primary operational point of contact for demand partnerships, delivering best-in-class customer service and relationship management.
• Perform regular audits of demand partners, ensuring integration health and identifying any discrepancies or performance gaps across U.S. inventory.
• Manage and maintain demand-side integrations, troubleshooting, reporting, and billing, ensuring seamless performance across AdNet+ video inventory.
• Act as a liaison between demand partners and internal teams to ensure alignment on goals, inventory packaging, and monetization strategies.

Campaign management

• Participate in meetings with advertisers and partners to discuss performance, identify opportunities, and coordinate strategy.
• Support the Publisher Development team in client-facing discussions, highlighting ad trafficking best practices, creative specs, and setup processes for campaign delivery and goals.
• Monitor and interpret performance metrics, surfacing actionable insights to maximize campaign delivery and fill across AdNet+ supply.
• Stay up to date on industry trends and platform changes to proactively identify new opportunities for publisher growth and revenue.

We are excited if you have:

• Minimum 5+ years of experience in Ad Operations with an SSP, DSP, or Publisher
• Excellent written and verbal communication skills in Spanish and Portuguese
• Understanding of Ad Serving Ecosystem (DSPs, SSPs, DMPs, Exchanges, Networks, ad servers, etc.)
• Understanding of OTT/CTV environments and their advertising market
• Knowledge of Video Ad Serving Protocols (VAST, VPAID, OpenRTB), video advertising terminology (Macros, endpoint requests, ad breaks, CSAI, SSAI, etc)
• The ability to convey technical requirements and ideas to commercially focused people internally and externally
• Experience in diagnosing and troubleshooting issues with third-party technology vendors, including DSPs, DMPs, and ad servers
• Ability to work in a fast-paced environment while managing multiple campaigns and Demand Partners simultaneously
• Customer-centric mindset and