Empregos atuais relacionados a Customer Care Manager - São Paulo - Gwm Brasil
-
Customer Success Manager
1 dia atrás
São Paulo, Brasil vaga para Customer Success Manager Tempo inteiroSobre a vaga A BLIP está expandindo o seu time de Customer Success para atender contas estratégicas e de grande porte do portfólio. Estamos em busca de um (a) Customer Success Manager, com sólida experiência em tecnologia e gestão de clientes enterprise, capaz de atuar de forma consultiva, estratégica e orientada a resultados de negócio para compor o...
-
Customer Success Manager
1 dia atrás
São Paulo, Brasil Desk Manager Tempo inteiroA Desk Manager é uma plataforma de ESM, que facilita da operação à gestão, atuando no mercado há mais de 10 anos e somando mais de 500 clientes ativos em diversas frentes de negócio. Entre suas funcionalidades estão o aplicativo Chamado, que serve como o principal meio de organização e interação de atendimentos, enquanto o Projeto foca na gestão...
-
Customer Care Agent
1 dia atrás
São Paulo, Brasil Accruent Tempo inteiro**Customer Care Agent -**Brazil, Remote (must be based in Brazil)Every company has a mission. At Accruent, ours is to ensure you are ready to deliver on yours. 10,000+ customers around the globe depend on Accruent to lead their physical resources and gain the transparency to execute their mission. We’re mission-ready. Are you?**Why you want to work for our...
-
Customer Care Agent
1 semana atrás
São Carlos, Brasil Accruent Tempo inteiro**Customer Care Agent -**Brazil, Remote (must be based in Brazil)Every company has a mission.At Accruent, ours is to ensure you are ready to deliver on yours.10,000+ customers around the globe depend on Accruent to lead their physical resources and gain the transparency to execute their mission.We're mission-ready.Are you?**Why you want to work for our...
-
Customer Care Advocate
3 semanas atrás
São Paulo, Brasil Rockwell Automation Tempo inteiroCustomer Care Advocate page is loaded## Customer Care Advocateremote type: Hybridlocations: Brazil Sao Paulo (Verbo Divino): Mexico City, Mexico: Sao Paulo, Braziltime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 16, 2026 (30+ days left to apply)job requisition id: R Rockwell Automation is a global technology leader focused on...
-
Customer Care Analyst
4 semanas atrás
São Paulo, Brasil Trimas Corporation Tempo inteiroCustomer Care Analyst Company: Rieke do Brasil Embalagens Ltda.Primary Location: Avenida Juvenal Arantes, no ****, Galpão 19, Condo, Jundiai, Sao Paolo, ********, BRAEmployment Type: Salaried | Full-TimeFunction: Customer ServiceEqual Opportunity Employer Minorities/Women/Veterans/Disabled Main Duties & Responsibilities This role is responsible for...
-
Customer Care Analyst
4 semanas atrás
São Paulo, Brasil Rieke Do Brasil Embalagens Ltda. Tempo inteiroCustomer Care Analyst Company: Rieke do Brasil Embalagens Ltda. Primary Location: Avenida Juvenal Arantes, no ****, Galpão 19, Condo, Jundiai, Sao Paolo ******** BRA Employment Type: Salaried | Full-Time Function: Customer Service Equal Opportunity Employer Minorities/Women/Veterans/Disabled Main Duties & Responsibilities Position Summary: This role is...
-
Customer Care Analyst
Há 7 dias
São Paulo, Brasil Rieke do Brasil Embalagens Ltda. Tempo inteiro**Customer Care Analyst** Company: Rieke do Brasil Embalagens Ltda. Primary Location: Avenida Juvenal Arantes, nº 2500, Galpão 19, Condo, Jundiai, Sao Paolo 13212-15 BRA Employment Type: Salaried | Full-Time Function: Customer Service Equal Opportunity Employer Minorities/Women/Veterans/Disabled **Main Duties & Responsibilities** **Position...
-
Customer Care Advocate
Há 2 dias
São Paulo, Brasil Rockwell Automation Tempo inteiroRockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile.With more than 28,000 employees who make the world better every day, we know we have something special.Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and...
-
Customer Care Advocate
3 semanas atrás
São Paulo, Brasil Rockwell Automation Tempo inteiroRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers – amazing companies that help feed the world, provide life‑saving medicine on a global...
Customer Care Manager
Há 1 mês
Key Responsibilities MANAGEMENT Manage call center operation and road side assistance Monitor and follow up closely all customer complains resolution Improve governance by setting and making periodical strategic meetings across all GWM related divisions, head quarters and dealers Manage KPIs, results, and provide periodical reports to related stakeholders Manage budget, supplier payments, goodwil payments, investments, etc PEOPLE Manage Customer Care staffs and their carrer plan Secure the availability of attendance staffs vs volume increase PROCESS Improve overall workflow to synchronize GWM divisions and dealer network in order to guarantee customer complain handling with quality and speed Improve goodwill, backup car, buy-back, and other policies CAPABILITY Train GWM and dealer network staffs to comply with Customer Care workflow and policies Follow up attendance team performance and improve their skills STRUCTURE Improve current system in order to cover new policies and business requirements Improve URA system Manage supplier performance, contract, structure, etc Required Negotiation experience with dealers, dealers association, head-quarter, top managements and suppliers. Deeply analysis & problem resolution oriented Leadership guided to enhance and empower team Teamwork mind set Multitask and projects management skills Soft skills Business Administrator or Engineer Experience at leadership position into Customer Care department at automotive industry Long living and experience at automotive industry Knowledge of Sales and After Sales general workflow Portuguese (native) English (fluent) #J-18808-Ljbffr
