Care Engineer

Há 2 dias

Rio de Janeiro, Brasil Nokia Tempo inteiro

Job Description As a Care Engineer, you will extend advanced technical and product support within care service delivery. In this global & 24x7 support environment, you will handle complex troubleshooting cases, particularly at the solution and system level. You will diagnose issues, work with internal teams, and work closely with R&D to escape and resolve customer problems. How You Will Contribute And What You Will Learn Perform initial diagnosis of incidents and apply existing knowledge to find solutions. Collect logs, conduct health checks, and facilitate troubleshooting sessions between customers and L3 teams. Ensure seamless service delivery and continuous performance improvement. Participation: Join weekly case review meetings with Market and L3 teams to track progress and enhance resolution efficiency. Extend 24x7 critical incident support. Operate within the NAM time zone. Oversee and drive the entire delivery-to-care process. Key Skills And Experience 8+ years of experience in technical care and Kubernetes development, with a Bachelor's or equivalent degree. Practical experience in Kubernetes/OpenShift development, testing/support, or CNF support and deployment, or OpenStack support, development/testing. Advanced (Level-3) expertise on Linux. Worked in the NAM time zone or supported the NAM customer. English language proficiency. Basic (Level-2) networking expertise will be a plus. About Us Come create the technology that helps the world act together. Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work. What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. Seniority Level Not Applicable Employment Type Full-time Job Function Engineering and Information Technology Industries IT Services and IT Consulting and Telecommunications #J-18808-Ljbffr

  • Care Engineer

    Há 6 dias

    Rio de Janeiro, Brasil Nokia Tempo inteiro

    As a Care Engineer, you will extend advanced technical and product support within care service delivery. In this global & 24x7 support environment, you will handle complex troubleshooting cases, particularly at the solution and system level. You will diagnose issues, work with internal teams, and work closely with R&D to elevate and resolve customer...

  • GCP Data Engineer | Senior

    Há 6 dias

    Rio de Janeiro, Brasil Oak Rocket Tempo inteiro

    GCP Data Engineer | Senior Location: Brazil - Rio de Janeiro/Rio de Janeiro Open also available for people with disabilities. Become a Compasser. Enter the revolution. Roles and responsibilities Construção e evolução de pipelines de dados (ETL/ELT) em ambientes de grande escala; Desenvolvimento e manutenção de estruturas de Data Lake e Data Warehouse;...

  • Second Engineer

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Maersk Supply Service Tempo inteiro R$80.000 - R$120.000 por ano

    Ready to power the future of offshore operations? Join Maersk Supply Service as a Second Engineer and be at the heart of maritime innovation, where your expertise drives safety, sustainability, and performance?The Second Engineer reports to the Chief Engineer and is generally responsible (not limited to) for the operation of main and auxiliary engines,...

  • Staff Fullstack Java Engineer

    4 semanas atrás

    Rio de Janeiro, Brasil Nearsure Tempo inteiro

    Staff Fullstack Java Engineer - Work from home 1 day ago Be among the first 25 applicants Company culture & values Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team‑mates and management. Say goodbye to micromanagement! We champion autonomy, open communication, and respect for...

  • Adtech Engineer

    1 semana atrás

    Rio de Janeiro, Brasil Nearsure Tempo inteiro

    Adtech Engineer - Work from home - Talent Connection 1 day ago Be among the first 25 applicants Join our close-knit LATAM remote team : Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management. Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core...

  • AEM QA Engineer

    3 semanas atrás

    Rio de Janeiro, Brasil Nearsure Tempo inteiro

    AEM QA Engineer - Work from home - Talent Connection Get AI-powered advice on this job and more exclusive features. Join our close-knit LATAM remote team : Connect through fun activities like coffee breaks, tech talks, and games with your team‑mates and management. Say goodbye to micromanagement! We champion autonomy, open communication, and respect for...

  • Senior Piping Engineer

    4 semanas atrás

    Rio de Janeiro, Brasil SBM Offshore Tempo inteiro

    Overview Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore’s True. Blue. Transition. Now, see how a role change can develop you, and us, even more. About Us: SBM Offshore is the world’s deepwater ocean-infrastructure expert. Our work is already resulting in...

  • Senior Process Safety Engineer

    4 semanas atrás

    Rio de Janeiro, Brasil SBM Offshore Tempo inteiro

    Overview Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore’s True. Blue. Transition. Now, see how a role change can develop you, and us, even more. About Us: SBM Offshore is the world’s deepwater ocean-infrastructure expert. Our work is already resulting in...

  • Project Control Engineer

    Há 3 dias

    Rio de Janeiro, Brasil Sbm Offshore Tempo inteiro

    Our people enable continuous progress.Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore's Now, see how a role change can develop you, and us, even more.About Us: SBM Offshore is the world's deepwater ocean-infrastructure expert.Our work is already resulting in cleaner, more efficient energy production in...

  • Full Stack Engineer

    Há 2 dias

    Rio de Janeiro, Brasil AgileEngine Tempo inteiro

    Join to apply for the Full Stack Engineer (Senior) ID43439 role at AgileEngine AgileEngine is an Inc. 5000 company creating award‑winning software for Fortune 500 brands and startups across 17+ industries. We rank among the leaders in application development and AI/ML, and our people‑first culture earned multiple Best Place to Work awards. Why Join Us If...