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2 semanas atrás
We are seeking a seasoned professional to manage overdue accounts and implement data-driven strategies for the optimization of our collections function.
This role offers the opportunity to contribute to process improvements through automation initiatives and enhance the recovery of delinquent accounts.
Responsibilities:- Manage portfolios of overdue accounts and perform daily follow-ups on delinquencies.
- Negotiate payment plans and methods with clients while prioritizing strategic and respectful recovery.
- Update accounts receivable information in our ERP system.
- Analyze performance reports (aging lists, delinquency trends, collection KPIs) using Excel and Power BI.
- Support internal and external audits with accurate documentation.
- Automate routine processes using tools like Power Automate, VBA, macros, or RPA.
- Collaborate with cross-functional teams to ensure alignment on collection strategies.
- Identify trends, risks, and opportunities for improvement by analyzing credit and collection KPIs.
- Bachelor's degree in Business Administration, Economics, Accounting, Engineering, Mathematics, or related fields.
- Previous experience in Collections and/or Credit is required.
- Familiarity with AI tools (e.g., Copilot, ChatGPT), Power BI, and dashboards is necessary.
- Advanced Excel skills are essential.
- Excellent English proficiency is required.
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