Business Support Analyst

2 semanas atrás


Curitiba, Brasil ultima milla Tempo inteiro

Responsabilidades e Atribuições Atuar como ponto de contato para clientes, usuários ou colaboradores. Acompanhar solicitações, dúvidas e incidentes, garantindo soluções ágeis. Facilitar a comunicação e a colaboração entre equipes. Organizar e controlar documentos, registros e relatórios. Apoiar a entrega de recursos, ferramentas e serviços necessários. Contribuir para a melhoria e otimização de processos internos. Monitorar indicadores de satisfação e desempenho. Apoiar em treinamentos, comunicação interna e atividades de integração. Colaborar em projetos transversais e auditorias. Requisitos Ensino superior completo ou em andamento. Experiência prévia em áreas de atendimento, suporte, recursos humanos, administrativo ou funções similares. Boa comunicação oral e escrita em português (inglês ou espanhol será considerado diferencial).  Capacidade de organização, atenção a detalhes e gestão de múltiplas demandas. Perfil colaborativo, orientado a soluções e com foco em experiência do usuário/cliente. Conhecimento intermediário em ferramentas digitais e pacote Office/Google Workspace. Ter trabalhado em startups ou empresas de tecnologia em crescimento. Sobre a Vaga Modelo de trabalho: 100% presencial Aldeia Coworking - Cândido: Local: Curitiba Ambiente internacional. Tipo de contrato: Tempo integral - CLT #J-18808-Ljbffr


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