Technical Account Mgr
2 semanas atrás
Job duties and responsibilities Collection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and analysis of packet trace information Recommend actions based on analysis Customer education, deliver knowledge transfer like webinar or workshops Software recommendation, conduct bug scrubs reports Upgrade testing, on a lab environment perform test to upgrade customer devices and provide a report Develop best practice deployment and troubleshooting methodology documentation Follow up technical cases and manage the right expectation until the closure of the cases Conduct weekly status conference calls with customers to report status of open issues and projects Conduct quarterly reports for your managed accounts Work closely and provide direct technical email and phone support to our customers in the LATAM Region Analysis of support request, completion of requests for information and documentation Will exercise independent judgment in methods, techniques and evaluation criteria for obtaining results Job Skills Minimum of five years relevant professional experience preferably in the network industry Strong network security and routing experiences Exceptional customer service orientation and strong communications skills Asset to have CCNA, CCNP, CCIE, and/or CISSP certifications Proficient with MS Word, PowerPoint, and Excel Scripting and Windows server app experience Willing to travel Advanced English level #J-18808-Ljbffr
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Technical Account Mgr
Há 7 dias
São Paulo, Brasil Fortinet Tempo inteiroJoin to apply for the Technical Account Mgr role at Fortinet . Job responsibilities Collection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and analysis of packet trace information Recommend actions based on analysis Customer education, deliver knowledge transfer like...
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Technical Account Mgr
Há 5 dias
São Paulo, Brasil Fortinet Tempo inteiroJob duties and responsibilitiesCollection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and analysis of packet trace information Recommend actions based on analysis Customer education, deliver knowledge transfer like webinar or workshops Software recommendation, conduct...
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Technical Account Mgr
2 semanas atrás
São Paulo, São Paulo, Brasil Fortinet Tempo inteiro R$60.000 - R$120.000 por anoJob duties and responsibilitiesCollection, analysis and change recommendations of configuration informationCollection and analysis of customer network informationCollection and analysis of packet trace informationRecommend actions based on analysisCustomer education, deliver knowledge transfer like webinar or workshopsSoftware recommendation, conduct bug...
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Technical Account Manager
4 semanas atrás
São Paulo, Brasil Infogain - LATAM Tempo inteiroAbout the role As a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutions Riskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The...
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Technical Account Manager
3 semanas atrás
São Paulo, Brasil Infogain - LATAM Tempo inteiroAbout the role As a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutions Riskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The...
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Technical Account Manager
3 semanas atrás
São Paulo, Brasil Infogain - LATAM Tempo inteiroAbout the role As a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutions Riskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The...
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Technical Account Manager
3 semanas atrás
São Paulo, SP, Brasil Infogain - LATAM Tempo inteiroAbout the role As a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutions Riskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The...
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Technical Account Manager
Há 3 dias
São Paulo, Brasil Riskified Tempo inteiroAbout Us Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest...
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Technical Account Manager
Há 3 dias
São Gonçalo do Amarante, Brasil Infogain - Latam Tempo inteiroAbout the role As a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutionsRiskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows.The Technical...
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Technical Account Manager
3 semanas atrás
São Paulo, Brasil Medium Tempo inteiroAbout DEUNA DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout...
