Technical Account Mgr
Há 2 dias
Job duties and responsibilities Collection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and analysis of packet trace information Recommend actions based on analysis Customer education, deliver knowledge transfer like webinar or workshops Software recommendation, conduct bug scrubs reports Upgrade testing, on a lab environment perform test to upgrade customer devices and provide a report Develop best practice deployment and troubleshooting methodology documentation Follow up technical cases and manage the right expectation until the closure of the cases Conduct weekly status conference calls with customers to report status of open issues and projects Conduct quarterly reports for your managed accounts Work closely and provide direct technical email and phone support to our customers in the LATAM Region Analysis of support request, completion of requests for information and documentation Will exercise independent judgment in methods, techniques and evaluation criteria for obtaining results Job Skills Minimum of five years relevant professional experience preferably in the network industry Strong network security and routing experiences Exceptional customer service orientation and strong communications skills Asset to have CCNA, CCNP, CCIE, and/or CISSP certifications Proficient with MS Word, PowerPoint, and Excel Scripting and Windows server app experience Willing to travel Advanced English level #J-18808-Ljbffr
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Technical Account Mgr
Há 3 dias
São Paulo, São Paulo, Brasil Fortinet Tempo inteiro R$90.000 - R$120.000 por anoJob duties and responsibilitiesCollection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and analysis of packet trace information Recommend actions based on analysis Customer education, deliver knowledge transfer like webinar or workshops Software recommendation, conduct...
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Technical Account Mgr
Há 3 horas
São Paulo, São Paulo, Brasil Fortinet Tempo inteiro R$80.000 - R$150.000 por anoDescriptionJob duties and responsibilitiesCollection, analysis and change recommendations of configuration informationCollection and analysis of customer network informationCollection and analysis of packet trace informationRecommend actions based on analysisCustomer education, deliver knowledge transfer like webinar or workshopsSoftware recommendation,...
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Technical Account Manager
3 semanas atrás
São Paulo, Brasil Riskified Tempo inteiroAbout the Role Riskified’s clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The Technical Account Manager will be working cross-functionally to assist our merchants in scaling up the technical aspects of our products. Externally, you’ll be working with brand-name retailers...
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Technical Account Manager
3 semanas atrás
São Paulo, Brasil Unspecified Tempo inteiroNu is the world’s largest digital banking platform outside of Asia, serving over 118 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters...
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Technical Account Manager
3 semanas atrás
São Paulo, Brasil Unspecified Tempo inteiroNu is the world’s largest digital banking platform outside of Asia, serving over 118 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters...
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Technical Account Manager
4 semanas atrás
São Paulo, Brasil Nubank Tempo inteiroAbout Us Nu is the world’s largest digital banking platform outside of Asia, serving over 118 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people,...
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Technical Account Manager- Brazil
3 semanas atrás
São Paulo, Brasil Dengage Tempo inteiroD.Engage is a leading SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow. We are seeking a proactive, high‑performing Technical Account Manager. This role merges skills in...
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Technical Account Manager- Brazil
Há 4 dias
São Paulo, Brasil D •Engage Limited. Tempo inteiroJob Description D.Engage is a leading SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow. We are seeking a proactive, high-performing Technical Account Manager at D.engage....
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Technical Account Manager
4 semanas atrás
São Paulo, Brasil Medium Tempo inteiroAbout DEUNA DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout...
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Technical Account Manager- Brazil
Há 7 dias
São Paulo, Brasil D·engage Limited. Tempo inteiroDepartment Name Technical & Client Services Date Opened 11/01/2025 Job Type Full time Industry Technical & Client Services Work Experience 5+ years Job Description D.Engage is a leading SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and...
