Technical Account Mgr
4 semanas atrás
Job duties and responsibilitiesCollection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and analysis of packet trace information Recommend actions based on analysis Customer education, deliver knowledge transfer like webinar or workshops Software recommendation, conduct bug scrubs reports Upgrade testing, on a lab environment perform test to upgrade customer devices and provide a report Develop best practice deployment and troubleshooting methodology documentation Follow up technical cases and manage the right expectation until the closure of the cases Conduct weekly status conference calls with customers to report status of open issues and projects Conduct quarterly reports for your managed accounts Work closely and provide direct technical email and phone support to our customers in the LATAM Region Analysis of support request, completion of requests for information and documentation Will exercise independent judgment in methods, techniques and evaluation criteria for obtaining results Job SkillsMinimum of five years relevant professional experience preferably in the network industry Strong network security and routing experiences Exceptional customer service orientation and strong communications skills Asset to have CCNA, CCNP, CCIE, and/or CISSP certifications Proficient with MS Word, PowerPoint, and Excel Scripting and Windows server app experience Willing to travel Advanced English level #J-18808-Ljbffr
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Technical Account Mgr
4 semanas atrás
São Paulo, Brasil Fortinet Tempo inteiroJoin to apply for the Technical Account Mgr role at Fortinet . Job responsibilities Collection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and analysis of packet trace information Recommend actions based on analysis Customer education, deliver knowledge transfer like...
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Technical Account Mgr
2 semanas atrás
São Paulo, São Paulo, Brasil Fortinet Tempo inteiro R$60.000 - R$120.000 por anoJob duties and responsibilitiesCollection, analysis and change recommendations of configuration informationCollection and analysis of customer network informationCollection and analysis of packet trace informationRecommend actions based on analysisCustomer education, deliver knowledge transfer like webinar or workshopsSoftware recommendation, conduct bug...
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Technical Account Mgr
1 semana atrás
São Paulo, Brasil Fortinet Tempo inteiro**Job duties and responsibilities** - Collection, analysis and change recommendations of configuration information - Collection and analysis of customer network information - Collection and analysis of packet trace information - Recommend actions based on analysis - Customer education, deliver knowledge transfer like webinar or workshops - Software...
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Mgr, Technical Account Mgmt 3
2 semanas atrás
São Paulo, SP, Brasil Adobe Tempo inteiroOur Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...
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Technical Account Manager
2 semanas atrás
São Paulo, Brasil Riskified Tempo inteiroAbout the Role Riskified’s clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The Technical Account Manager will be working cross-functionally to assist our merchants in scaling up the technical aspects of our products. Externally, you’ll be working with brand-name retailers...
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Technical Account Manager
3 semanas atrás
São Paulo, Brasil Riskified Tempo inteiroAbout Us Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest...
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Technical Account Manager
3 semanas atrás
São Paulo, Brasil Nubank Tempo inteiroAbout Us Nu is the world’s largest digital banking platform outside of Asia, serving over 118 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people,...
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Technical Account Manager
2 semanas atrás
São Paulo, Brasil Unspecified Tempo inteiroNu is the world’s largest digital banking platform outside of Asia, serving over 118 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters...
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Technical Account Manager
2 semanas atrás
São Paulo, Brasil Unspecified Tempo inteiroNu is the world’s largest digital banking platform outside of Asia, serving over 118 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters...
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Technical Account Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Riskified Tempo inteiro R$80.000 - R$120.000 por anoAbout UsRiskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world's biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team...