Financial Systems Analyst

Join to apply for the Financial Systems Analyst role at Conservation International This position is based in Arlington, VA, Mexico, Brazil, Colombia, Ecuador, Bolivia, Peru, or Guyana. Reporting to the Financial Systems Lead, this position supports CI’s current financial systems (Unit4 Business World and SAP Concur) and future systems, including a new cloud-based ERP system (Workday). The main focus is to support day‑to‑day operations by responding to help‑desk requests from system users globally and managing system security. This role also supports the generation of special financial and budget reports through SQL queries and advanced Excel applications as needed, and supports enhancement and development of existing and new applications, including design, data validation, testing, and training. To be successful, you will need strong technical aptitude, experience as a user and a system manager, understanding of accounting and financial reporting, good customer service and communication skills, and the ability to triage and reprioritize case load. Patience with diverse user skill levels and determination to resolve issues timely are essential. Responsibilities Provide an approachable and responsive helpdesk service, supporting users of CI’s financial applications (Unit4 Business World and SAP Concur) globally. Triage system issues/bugs raised by business users and work to find solutions. Escalate complex issues as necessary, working with internal and external third parties to facilitate resolution. Ensure timely follow‑up, resolution, and documentation of service requests. Maintain financial system integrity, including setting up, administering, and terminating user accounts and maintaining complex workflow structures. Support data quality checks and monitor changes to keep system records up‑to‑date. Work with system providers and IT to facilitate installation and migration of software patches and upgrades. Create and maintain system configuration to ensure optimal processing. Assist in using, developing, and implementing financial system applications. Support testing activities on finance projects, assisting with UAT for new systems, processes, and updates affecting finance operations. Design special‑purpose reports for audits or other management uses. Design processes and procedures for getting data into and out of financial systems as needed. Maintain custom reports and forms in BW using BW report engine tools. Maintain AG16s (SQL‑based customizations) in BW. Participate in ad‑hoc tasks or projects as assigned by the supervisor. Working Conditions Guidance on flexible work arrangements will be shared during the interview process. Qualifications Required Bachelor’s degree in a related field or equivalent experience. 4‑6 years of related experience in providing support for financial systems as a super user or system administrator. Understanding of accounting processes and standards. Solid working knowledge of relational and/or OLAP databases. Experience working with MS SQL Server. Experience with ERP reporting tools, particularly Power BI. Accuracy and strong attention to detail. Analytical mindset. Strong communication skills, with the ability to convey financial or technical information to non‑financial/technical stakeholders. Pro‑active problem‑solving approach. Ability to plan own workload and resolve conflicting priorities, accountable for own actions. Flexibility and adaptability. Continually seeking ways to improve processes. Passion, drive, and curiosity to challenge and ask questions. English is the working language of the organization and this role. Preferred Experience with Business World Financials, including General Ledger, Accounts Payable, Accounts Receivable, Purchasing, Timesheets, and reporting modules. Familiarity with Unit4 BW reporting tools and SQL‑based customizations (AG16s). Cloud‑based ERP system implementation experience (e.g., Unit4 ERPx, Microsoft Dynamics F&O, Workday). Experience with Workday Financials, Adaptive, or other Workday products. Experience with SAP Concur administration. Experience in the INGO sector. Foreign language fluency, especially Spanish, French, and Portuguese. To apply Please submit a resume, cover letter, and respond to the position‑based questions in your application. Conservation International is committed to providing equal employment opportunities to all individuals. We believe in hiring based on merit and qualifications, ensuring a fair and inclusive hiring process for everyone. #J-18808-Ljbffr