
Solutions Consultant
1 semana atrás
- **Customers’ Choice Vendor** with 4.8/5 from 450+ reviews in the Gartner ‘Voice of the Customer’ report for Multi-channel Marketing
- Forrester Wave **Strong Performer** in its 2023 report on Cross Channel Marketing Hubs
- Great Place to Work® Certification in India and the United States
**Requirements**:
- Obsessed with solving customer problems.
- Passionate commitment to proactively closing sales deals by creating a powerful value proposition that appeals to senior non - technical leaders
- 5+ years of experience in a sales/solutions engineering role, with experience in the B2B SAAS space for enterprise accounts
- A firm understanding of enterprise integration methodologies, best practices and API/SDK architecture and the unique opportunities mobile apps bring
- A firm understanding of the challenges faced by B2C & B2C marketers and should be able to formulate firm strategies to tackle the same
- Superior organisational skills working with multiple customers and can switch context quickly throughout the day with various competing demands
- Technical experience/understanding in any of the following areas: Mobile & web platform, SaaS architecture and ESP architecture
- Good technical knowledge to help clients make appropriate customizations
- Experience running Proof of Concepts with a high conversion rate
- Background in Customer Success, Account Management, project management, or technical pre-sales of digital techniques such as ad platforms and networks, marketing automation etc. is a good to have
**Responsibilities**
- Understands and qualify customer goals and effectively articulate MoEngage's ability to bring value to customers
- Understands the concept of ‘needs based selling’ and articulates and communicates using that language
- Work in concert with the Account Executives to build and adapt sales strategies and drive towards successful sales into Global companies
- Assist in sales stages such as demonstrations, Proof of Concept presentations (POC), RFP responses & business justification
- Ensure the success of customer POCs through effective management of success criteria, planning and execution
- Distil and advocate customer interests, needs and product feedback to Product Management, Engineering, Marketing and Sales
- Maintaining awareness of internal roadmap and new product features to evangelise with customers and their feedback to MoEngage product management and engineering teams
- Influence the improvement of Sales Engineering processes and practices
- Continuously learn and update skills and keep aware of industry trends in the MarTech space
**What We Offer**:
- Passionate team and cutting-edge technology.
- Competitive compensation.
- Personal & Professional growth
- Dynamic and supportive work environment.
- Flexible work/life balance with generous PTO policy
- Medical, Dental, Vision, Life Insurance, Health Advocacy, Employee Assistance Program
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