Technical Solutions Consultant

3 semanas atrás

Sao Paulo, Brasil Meta Tempo inteiro
The Product & Service Operations (PSO) organisation helps businesses through scaled service delivery & operations. We combine deep expertise in our products with operational and analytical skills to design and manage scalable processes that support millions of advertisers across dozens of complex products. As part of the PSO organisation, the Technical Solutions Consultants team are creative problem solvers who strive to ensure businesses are utilising our advertising solutions as efficiently and as effectively as possible. We are driven by our passion for technology and creating impact for client's businesses.As a Technical Solutions Consultant, you will be the technical point of contact for our clients and internal stakeholders. You will become an expert on our advertising solutions, consult with clients on best practices and resolve any technical issues that come your way. You will also help build tools, automate services and operations, and support internal and external education on Meta marketing solutions. Technical Solutions Consultants are curious by nature, comfortable working in ambiguous situations, and love coming up with creative solutions to client needs.
**Technical Solutions Consultant Responsibilities**:
- Build technical expertise in Meta's various advertising products (signal, measurement, and delivery) and provide consultative guidance to clients and partners on best practices and bespoke setups
- Resolve technical issues stemming from our client's usage of Meta's advertising solutions
- Work closely with cross-functional Product and Engineering teams in the go-to-market (GTM) process of launching new products and supporting existing ones
- Partner closely with the Sales teams to resolve client issues, prioritize, and build market or vertical plans for technical services
- Identify opportunities to optimize and automate workflows across a wide variety of projects
- Lead technical training for internal and external stakeholders to educate them on best practices and new solutions
**Minimum Qualifications**:
- BA/BS Degree
- 3+ years’ experience in the Digital Advertising and/or Technology industries
- Fluent in Spanish
- Knowledge of Advertising Technology ecosystem
- Customer-facing experience translating technical concepts and solutions to non-technical audiences
- Experience with technically troubleshooting advertising technologies such as pixels, ad servers, auctions and delivery
- Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript and HTTP
- Experience working with SQL and RESTful APIs
**Preferred Qualifications**:
- Degree in Marketing, Computer Science or related degree preferred
- Fluent in Portuguese

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