Customer Success Specialist

3 semanas atrás


Manaus, Amazonas, Brasil f5 estratégia Tempo inteiro
Oportunidade

Modelo Híbrido | Local: São José/SC

Contratação: Pessoa Jurídica (PJ)

Oportunidade PJ na f5 estratégia: Customer Success com Foco Comercial

Você é movido(a) por relações de confiança, tem olhar atento às necessidades do cliente e perfil comercial afiado? Essa oportunidade é para você

Sobre a f5 estratégia

Somos uma agência de Marketing, Digital, focada em performance e especialistas em saúde.

Desafio

Buscamos um(a) profissional para atuar em Customer Success com forte viés comercial, responsável por garantir a satisfação dos nossos clientes e gerar oportunidades de expansão dentro da base.

Principais responsabilidades
  • Construir e manter relacionamentos de confiança com os clientes;
  • Atuar como consultor(a) estratégico(a), apresentando soluções e insights personalizados;
  • Identificar oportunidades de upsell e cross-sell;
  • Monitorar métricas de sucesso e atuar proativamente para retenção e expansão da carteira;
  • Colaborar com os times de Vendas e Produto para alinhar estratégias.
Requisitos
  • Experiência prévia em Customer Success ou áreas correlatas, com atuação consultiva e foco em resultados;
  • Excelente comunicação interpessoal e habilidade em negociação;
  • Domínio de ferramentas de CRM e plataformas digitais;
  • Perfil proativo, analítico, empático e com foco em solução;
  • Vontade de crescer em um ambiente dinâmico e colaborativo.
Interessou?

Envie seu currículo para ****** com o assunto CS – Customer Success.

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