Gas & Power Commercial Support Analyst

Gas & Power Commercial Support Analyst Location: São Paulo – Shell Energy Brasil (New energies, downstream) Job Type: Full‑time, posted today (Job requisition ID: R) Job Summary Shell Energy Brasil is the trading arm of Shell responsible for the customer and market interface for downstream power, gas, and environmental products in Brazil. This role reports to the Gas and Power Settlements Coordinator within the Americas Trading & Supply organization and is key to ensuring the integrity and efficiency of gas and power contract settlement processes. Responsibilities and Main Activities Order‑to‑Cash Execution: register all closed gas and power deals in settlement tools and send them for billing or payment processing, ensuring accuracy and compliance with contractual terms. Billing and Payments Oversight: guarantee timely payments to suppliers and perform quality assurance on billing and payment activities, including third‑party services. Customer and Counterparty Support: serve as the primary contact for counterparties on ongoing contracts and settlements; open and track claims and disputes, acting as Resolution Owner. System Utilization: maintain settlement systems and tools, ensuring they are up‑to‑date and function correctly; assist in the implementation and testing of system upgrades. KPI Monitoring and Reporting: prepare and distribute regular reports on settlement activities, status updates, performance metrics, root‑cause analysis, and improvement actions. Regulatory Reporting: deliver accurate and timely regulatory reports under commercial support responsibility. Commercial Support: collaborate with the Commercial team on new contracts, deals, and projects to ensure successful implementation. Cross‑Functional Collaboration: work closely with Tax, Legal, Finance, Treasury, Scheduling, and Commercial teams to align end‑to‑end settlement processes. Process Automation & Data Analysis: identify opportunities for automation and lead continuous improvement initiatives; analyze data to drive settlement performance and support decisions. Maintain SOPs and effective controls; manage records and data quality, privacy, and security across all settlement activities. Comply with Shell Policies and rules and ensure 100% completion of mandatory training. Qualifications Legal authorization to work in Brazil on a full‑time basis. Bachelor’s degree with 2+ years of experience in the power or gas sectors. Familiarity with Brazilian energy market regulations and settlement practices. Strong commitment to Shell’s values and continuous improvement culture. Advanced analytical and problem‑solving skills, with experience in data visualization and proficiency using Excel, Power BI, Power Automate, and similar tools. Attention to detail and accuracy in data management. Strong stakeholder engagement, collaboration, and teamwork mindset. Adaptive learner mindset, ability to prioritize amid constant change. Fluent in English and Portuguese; Spanish is an advantage. Position based in São Paulo‑SP. Benefits Opportunity to develop growth‑orientated skills in a values‑led culture. Flexible working hours and possibility of remote/mobile working. Competitive starting salary with annual performance‑related increases. Paid parental leave, including for non‑birthing parents. Progressive career opportunities within national and international teams. Access to a wide range of training and development programmes. Work with cutting‑edge technology, trends, and practices. Shell is an Equal Opportunity Employer. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. #J-18808-Ljbffr