Fulfillment

2 semanas atrás

Sao Paulo, Brasil SHEIN Tempo inteiro
**ABOUT US**
SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 150 countries and regions.
**Responsibilities**:
- Develop and track metrics for the Fulfillment operation;
- Report main KPIs on a regular basis to the Commercial/OPs leadership;
- Identify gaps in the existing processes and suggest improvements;
- Train our commercial team about all features/improvements of the operation;
- Work closely with internal teams such as Commercial, Logistics, Taxes, Legal in order to map opportunities and address possible solutions.
- Track our seller's daily processes in Fulfillment operation (product register, order creation, shipping, etc) to identify main pain points;
- Build SOPs and provide feedback to improve seller's training material;
- Follow-up on the development pipeline with the product team to ensure that SLA's and objectives are achieved.
**Requirements**:
- Bachelor's degree or higher in a relevant field (Business, Engineering, etc) with preference for related educational background.
- Previous experience and knowledge of a Fullfillment operation in marketplaces.
- Great communication skills (both written and verbal).
- Advanced Microsoft Office (Powerpoint and Excel).
- Proactive behavior, organization skills and critical thinking.
- Ability to work independently with little direction or supervision.
- English is mandatory
- Mandarin is a plus
At Shein, we believe that diversity is the force that drives innovation. We are committed to creating an environment where all voices are heard, valued and respected. All our vacancies are inclusive for people with disabilities, women, black people, LGBTQIAPN+ community and all types of diversity.
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