CX Training and Quality Analyst

Position: CX Training and Quality AnalystType of Contract: Full-timeLocation: Brazil, Mexico, ArgentinaWork Model: RemoteLevel: PlenoFunction Purpose:As aCX Training and Quality Analyst, you will be the cornerstone of our customer service excellence strategy. Your role is to ensure that our teams are not only well-trained but consistently delivering...

Position: CX Process AnalystType of Contract: Full-timeLocation: Brazil, Mexico or ArgentinaWork Model: RemoteLevel: PlenoFunction Purpose:We are seeking a highly skilled and proactive CX Process Analyst to design and optimize customer service processes that enhance operational performance and elevate the customer experience. This role requires a balance of...

About NINJIO Cybersecurity Awareness TrainingNINJIO is a leading provider of cybersecurity awareness training solutions that empower individuals and organizations to become proactive defenders against cyber threats.Our award-winning training programs combine engaging, 3 to 4-minute micro-learning videos with a natively integrated phishing simulator, NINJIO...

Job Title: Training DirectorBSI is seeking a highly skilled and experienced Training Director to drive business growth and shape the training business in the Americas region.Key Responsibilities:Develop and implement business strategy to grow and shape the training business in the Americas region.Drive the Assurance Americas training business growth by...

About NINJIO Cybersecurity Awareness TrainingWe empower individuals and organizations to become defenders against cyber threats by offering engaging, 3 to 4-minute Hollywood-style micro-learning videos that teach cybersecurity, breaches, and easily avoidable threats.Our award-winning training combines with NINJIO PHISH, a natively integrated phishing...

About UsAt Fortis Games, we're revolutionizing the gaming industry by creating immersive experiences that foster a sense of belonging. Our mission is to build a culture of diversity, equity, and inclusion, where talented individuals can thrive and make a lasting impact.Job SummaryWe're seeking a highly skilled Senior QA Analyst to join our team. As a key...

Job Title: Training DirectorBSI is seeking a seasoned Training Director to drive business growth and lead the Assurance Americas training business to achieve targets for revenues, margins, and profit KPIs.Key Responsibilities:Develop and implement business strategy to grow and shape the training business in the Americas region, including detailed budgeting...

Job OverviewAssurant is seeking a skilled Business Systems Analyst to analyze our business, processes, and new products, and how they integrate and translate with technology. This role will also involve collaborating with the international team to ensure that the quality of information from our clients meets Assurant standards.Key Responsibilities• Analyze...

Training Director – Home Based.About the roleThe Training Director in Assurance is responsible to drive the division’s business growth to achieve targets for revenues, margins and profit KPIs. The Training Director will work with the marketing, sales, and operations teams, including direct and dotted line reports to them for these functions and be...

Job Description – Data Quality AssuranceAt System Soft Technologies, we are seeking a highly skilled Data Quality Assurance Specialist to support our clients remotely. As a key member of our team, you will be responsible for ensuring the accuracy, completeness, and consistency of our clients' data.Responsibilities:Develop and execute test cases to assess...

About the RoleThe Training Director at BSI is responsible for driving business growth and achieving targets for revenues, margins, and profit KPIs. This role requires collaboration with the marketing, sales, and operations teams, as well as direct and dotted line reports.Key ResponsibilitiesDevelop and implement training strategies to enhance employee skills...

Quality Assurance Role at MetrobiWe're seeking a skilled Quality Assurance professional to join our team at Metrobi, a delivery fulfillment platform dedicated to supporting local businesses. As a Quality Assurance Analyst, you'll play a crucial role in ensuring the quality of our platform.Key Responsibilities:Bug Analysis: Identify and diagnose bugs that...

Join Soluparts Global LLC as a Quality Management ProfessionalWe are seeking a highly skilled and experienced Quality Management professional to join our team at Soluparts Global LLC. As a key member of our organization, you will be responsible for developing, establishing, and maintaining our Quality Management System.Key Responsibilities:Develop and...

Drive Business Growth and ExcellenceThe Training Director at BSI is responsible for driving the division's business growth to achieve targets for revenues, margins, and profit KPIs. This role requires collaboration with the marketing, sales, and operations teams to develop and implement business strategies that drive growth and shape the training business in...

We are looking for aCustomer Experience (CX) Intelligence Analystto become astrategic business partnerfor our conversational commerce clients by leveraging data to deliverinsightful, timely, and accurateinformation. You will be responsible for drivingcustomer retentionthrough detailed performance analysis, financial impact reporting, and generating keyuser...

At Metrobi, we're on a mission to revolutionize local delivery fulfillment. As a Quality Assurance Analyst, you'll play a crucial role in ensuring the quality of our platform.Key Responsibilities:We're looking for a detail-oriented and analytical individual to join our QA team. Your primary tasks will be:Bug Analysis: Identify and diagnose bugs that make it...

Job SummaryCorteva Agriscience is seeking a Quality Assurance Specialist for the Seed Business Unit in the Latin America region. The Quality Assurance Specialist works in conjunction with the Global Quality Assurance & Improvement Leader and other QA Specialists to drive the implementation of the quality management system and quality improvements across the...

Job Summary:We are seeking a highly skilled Supply Quality Supervisor to join our team at Whirlpool Corporation. As a key member of our supply chain team, you will be responsible for ensuring the quality of our products and services.About Whirlpool Corporation:Whirlpool Corporation is a leading kitchen and laundry appliance company, dedicated to improving...

Job DescriptioniTalent Digital is seeking skilled and dynamic Lead Facilitators to join our global training and development team. This role involves delivering both virtual and in-person training sessions, ensuring participant engagement, and providing leadership and support to other facilitators within the region. Lead Facilitators will play a crucial role...

We are seeking a detail-oriented and collaborative Website QA Analyst to join the BX Studio team. In this role, you will be responsible for ensuring the quality and functionality of our webflow sites by conducting thorough testing and collaborating with developers, creative designers, and project managers.Key ResponsibilitiesPerform comprehensive testing of...