Especialista de Sales Operations

Há 6 dias

Curitiba, Paraná, Brasil Doctoralia Brasil Tempo inteiro
Descrição da empresa
A Docplanner desenvolve um software de gerenciamento de consultas online líder mundial para o setor de saúde no modelo SaaS. Ajudamos 130.000 médicos e clínicas a digitalizar suas práticas e oferecer uma experiência excepcional ao paciente em mais de 13 países. Também administramos um marketplace que permite que 80 milhões de pacientes mensalmente encontrem facilmente o médico certo e marquem uma consulta.
**Nossa missão é "tornar a experiência de saúde mais humana".**
A Docplanner foi fundada em 2012 na Polônia. Nossa equipe hoje conta com mais de 2.200 pessoas com base em escritórios em 7 países: Polônia, Espanha, Alemanha, Turquia, Itália, México e Brasil.
Somos apoiados por fundos de capital de risco incríveis e líderes, incluindo Point Nine Capital, Goldman Sachs Asset Management e One Peak Partners, dos quais levantamos um total de € 300 milhões até o momento.
Descrição da vaga
**What you will do**:
- Take part of strategic projects to ensure their success and maximize business impact;
- Ensuring new processes/tools/best practices adoption and creating knowledge base for them;
- Identify bottlenecks in the customer journey, propose solutions and drive change through cross functional alignment;
- Coordinate with local structures implementation of global processes and ensure we are following the same standards;
- Analyze local Sales/CS processes, identifying differences and best practices, and developing solutions and processes that fit all of our countries' needs.
- Work closely with different departments in order to follow up on existing project or help with emerging projects.
Qualificações
- Have good experience in project management, analytics, operations or other positions related to business development;
- Experience in one of the following: Sales, Customer Success, Sales Operations, CS Operations, Revenue Operations, Commercial Excellence;
- Have an undergraduate or master's degree (preferably in economics, statistics, business or related fields) would be a plus;
- Are good with numbers and people equally;
- Know Excel like a pro;
- Have analytical thinking and like creating reports
- Have experience with CRM: Hubspot or Salesforce would be a plus;
- Knowing SQL would be a plus;
- Have huge ease of learning new tools & skills;
- Have a problem-solving mindset;
- Great communication skills, both written and spoken in English (you'll use it daily).
Informações adicionais
**O que nós oferecemos?**
- Vale-Refeição de R$30,00 por dia trabalhado
- Auxílio Home-office: R$100,00 mensais
- Vale-Transporte
- Assistência Odontológica
- Seguro de Vida em Grupo
- Gympass
- Aula de Yoga (agora on-line)
- Banco de horas
- Club de Parcerias com convênios e descontos
- Empréstimo Consignado na folha de pagamento
- Programa de indicação de novos guerreiros (Pagamentos de até R$600)
- Horário de trabalho: de segunda à sexta, dás 9h às 18h - horário flexível
- Regime de trabalho híbrido.
**Além de**:
- Ambiente Startup de trabalho
- Participar de uma empresa internacional em estágio inicial no Brasil
- Grandes possibilidade reais de crescimento profissional

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