Senior Software Engineer – Technical Support
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A Zallpy está em busca de um(a) Engenheiro(a) de Software Sênior para atuar com Suporte Técnico, focado em Java. O profissional integrará uma equipe que valoriza a colaboração, autonomia e a troca de experiências para construir soluções de alta qualidade. A função envolve a investigação de problemas técnicos e incidentes, análise de bancos de dados e código para suporte na resolução de problemas, e colaboração com outras equipes para entender o comportamento das aplicações.
- ResponsabilidadesInvestigar problemas técnicos e incidentes.
- Analisar bancos de dados como parte das investigações técnicas.
- Ler e analisar código para apoiar a solução de problemas e investigações.
- Colaborar com outros engenheiros para entender o comportamento da aplicação.
- Identificar e comunicar as causas raiz e possíveis soluções.
- Acompanhar os problemas até a resolução.
- Colaborar com diferentes equipes e localidades.
- Aprender novas tecnologias e componentes conforme necessário para avançar nas investigações.
- Navegar por diferentes camadas de aplicação, conectando informações de código e banco de dados para construir hipóteses e identificar possíveis causas.
- Compartilhar conhecimento com o restante da equipe.
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