Area Manager ICQA and Returns, Fulfillment Center

1 semana atrás

São Paulo, São Paulo, Brasil Amazon Tempo inteiro
Area Manager ICQA and Returns, Fulfillment Center

Join to apply for the Area Manager ICQA and Returns, Fulfillment Center role at Amazon

Area Manager ICQA and Returns, Fulfillment Center

3 days ago Be among the first 25 applicants

Join to apply for the Area Manager ICQA and Returns, Fulfillment Center role at Amazon

Description
We are seeking an ICQA and Returns Area Manager to join our Fulfilment Center's Inventory Control and Quality Assurance team. Our Fulfilment Centers lie at the core of Amazon's rapidly expanding operations network: they are where we handle our highly dynamic inventory. In every Fulfillment Center, our teams receive deliveries, pick products, package them, and ship them out. Each team contributes to our success, and you can be a key player in driving us forward.

Description
We are seeking an ICQA and Returns Area Manager to join our Fulfilment Center's Inventory Control and Quality Assurance team. Our Fulfilment Centers lie at the core of Amazon's rapidly expanding operations network: they are where we handle our highly dynamic inventory. In every Fulfillment Center, our teams receive deliveries, pick products, package them, and ship them out. Each team contributes to our success, and you can be a key player in driving us forward.
These Fulfillment Centers are fast-paced, high-impact, and highly rewarding environments, where adherence to policies and procedures is critical. We are looking for an inspiring and capable leader to ensure we continue delivering on our customer promise while enabling our teams to excel with a customer-obsessed mindset.
Key job responsibilities
As An Area Manager, You Will

  • Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the Fulfillment Center.
  • Champion safety initiatives and ensure full compliance to maintain a safe and secure work environment for all associates.
  • Coordinate inventory control maintenance and random counts aligned with network strategies, ensuring SOX compliance and consistency.
  • Measure quality, inventory integrity, and accuracy, delivering actionable feedback to the operations management team.
  • Conduct shift planning and forecasting while effectively assigning and directing work.
  • Identify root causes of inventory deviations using cause-and-effect methodologies and implement corrective actions.
  • Drive and support network-wide Fulfillment & Operations-focused quality initiatives.
  • Review and analyze customer complaints and process defect data, developing comprehensive action plans to minimize future occurrences.
  • Promote process improvements while developing your team's capabilities to keep pace with our rapid growth, fostering a culture of excellence and engagement.
  • Appraise team performance, providing tailored development, recognition, and coaching to unlock their full potential.
Basic Qualifications
  • Bachelor's degree or equivalent
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
  • Speak, write, and read fluently in English
  • Employee and performance management experience
Preferred Qualifications
  • Performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - Amazon Servicos de Varejo do Brasil Ltda.
Job ID: A Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Distribution and Other
  • Industries Software Development

Referrals increase your chances of interviewing at Amazon by 2x

Sign in to set job alerts for "Returns Manager" roles. ESM (Existing Seller Management) - Business Analyst, Amazon Marketplace Business Analyst I, Seller Experience, Seller Experience LATAM

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Area Manager Icqa And Returns, Fulfillment Center

    Há 7 dias

    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Area Manager ICQA and Returns, Fulfillment CenterJoin to apply for the Area Manager ICQA and Returns, Fulfillment Center role at AmazonArea Manager ICQA and Returns, Fulfillment Center3 days ago Be among the first 25 applicantsJoin to apply for the Area Manager ICQA and Returns, Fulfillment Center role at AmazonDescriptionWe are seeking an ICQA and Returns...

  • Area Manager ICQA and Returns, Fulfillment Center

    1 semana atrás

    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Area Manager ICQA and Returns, Fulfillment CenterJoin to apply for the Area Manager ICQA and Returns, Fulfillment Center role at AmazonArea Manager ICQA and Returns, Fulfillment Center3 days ago Be among the first 25 applicantsJoin to apply for the Area Manager ICQA and Returns, Fulfillment Center role at AmazonDescriptionWe are seeking an ICQA and Returns...

  • Area Manager Icqa and Returns, Fulfillment Center

    4 semanas atrás

    São Paulo, São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Bachelor's degree or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts - Speak, write, and read fluently in English - Employee and performance management experienceWe are seeking an ICQA and Returns Area Manager to join our...

  • Area Manager Icqa and Returns, Fulfillment Center

    4 semanas atrás

    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    We are seeking an ICQA and Returns Area Manager to join our Fulfilment Center's Inventory Control and Quality Assurance team. Our Fulfilment Centers lie at the core of Amazon's rapidly expanding operations network: they are where we handle our highly dynamic inventory. In every Fulfillment Center, our teams receive deliveries, pick products, package them,...

  • Area Manager IB and ICQA, Fulfillment Center

    3 semanas atrás

    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Area Manager IB and ICQA, Fulfillment CenterJoin to apply for the Area Manager IB and ICQA, Fulfillment Center role at Amazon Area Manager IB and ICQA, Fulfillment Center5 days ago Be among the first 25 applicants Join to apply for the Area Manager IB and ICQA, Fulfillment Center role at Amazon Get AI-powered advice on this job and more exclusive...

  • Area Manager IB and ICQA, Fulfillment Center

    2 semanas atrás

    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Area Manager IB and ICQA, Fulfillment CenterJoin to apply for the Area Manager IB and ICQA, Fulfillment Center role at AmazonArea Manager IB and ICQA, Fulfillment Center5 days ago Be among the first 25 applicantsJoin to apply for the Area Manager IB and ICQA, Fulfillment Center role at AmazonGet AI-powered advice on this job and more exclusive...

  • Area Manager IB and ICQA, Fulfillment Center

    2 semanas atrás

    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Area Manager IB and ICQA, Fulfillment Center Join to apply for the Area Manager IB and ICQA, Fulfillment Center role at Amazon Area Manager IB and ICQA, Fulfillment Center 5 days ago Be among the first 25 applicants Join to apply for the Area Manager IB and ICQA, Fulfillment Center role at Amazon Get AI-powered advice on this job and more exclusive...

  • Area Manager IB and ICQA, Fulfillment Center

    2 semanas atrás

    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Area Manager IB and ICQA, Fulfillment CenterJoin to apply for the Area Manager IB and ICQA, Fulfillment Center role at AmazonArea Manager IB and ICQA, Fulfillment Center5 days ago Be among the first 25 applicantsJoin to apply for the Area Manager IB and ICQA, Fulfillment Center role at AmazonGet AI-powered advice on this job and more exclusive...

  • Area Manager IB and ICQA, Fulfillment Center

    4 semanas atrás

    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    We are seeking an Inbound and ICQA Area Manager to join our Fulfilment Center's Inbound and Inventory Control and Quality Assurance team. Our Fulfilment Centers lie at the core of Amazon's rapidly expanding operations network: they are where we handle our highly dynamic inventory. In every Fulfillment Center, our teams receive deliveries, pick products,...

  • Area Manager IB and ICQA, Fulfillment Center

    2 semanas atrás

    São Paulo, São Paulo, Brasil Amazon Tempo inteiro US$80.000 - US$120.000 por ano

    We are seeking an Inbound and ICQA Area Manager to join our Fulfilment Center's Inbound and Inventory Control and Quality Assurance team. Our Fulfilment Centers lie at the core of Amazon's rapidly expanding operations network: they are where we handle our highly dynamic inventory. In every Fulfillment Center, our teams receive deliveries, pick products,...