Team Lead

3 semanas atrás

São Paulo, São Paulo, Brasil e-Core Tempo inteiro
We are a technology services partner for digital innovation and business transformation.
We combine our global experience in key industries and the latest technologies to help fast-growing and established companies transform and accelerate their business models, develop innovative digital solutions, scale technology capabilities, and sustain their growth.
We are change-makers, and the purpose of everything we do is to connect people and technology to build a better future together.
Our approval ratings on Glassdoor and the awards we've received from Great Place To Work since 2008 prove that we encourage work-life balance in a transparent and flexible environment, ensuring a unique experience for e-Coreans to be their best version.
**During your day as a Team Lead you will**:
- Act as an escalation point to ensure that client requests are addressed and that solution delivery is executed to the customer's satisfaction.
- Establish and maintain current client relationships.
- Actively manage and grow accounts.
- Collaborate with a distributed team (across US and Brazil) in a fast-paced and dynamic environment to deliver high-quality services to customers.
- On-board new team members, provide mentoring and guidance to members of the consulting and support teams. Ensure the entire team follows consulting best practices.
- IT consulting background with a strong customer service culture;
**As a Team Lead you need**:
- Ability to communicate clearly, concisely, and in a professional manner in English
- Strong leadership skills, past-work experience, and competence in managing the delivery of complex consulting projects.
- Excellent interpersonal communication, analytical capabilities, creative problem-solving, and negotiation skills
- Experience in leading teams to deliver unique customer, prospect, or partner experience;
- Excellent interpersonal communication, analytical capabilities, creative problem-solving, and negotiation skills
- Positive attitude;
- Problem-solving skills;
- Solid organizational and time-management skills;
- An ability to cultivate partnerships and build consensus.
- Experience prioritizing and coordinating work across multiple projects at the same time with a can-do attitude.
- Ability to multi-task in a fast-paced environment and get things done with practical results
- Ability to work effectively as part of a team collaborating with an international team (US + Brazil)
LI-REMOTE
LI-(JZ1)
**e-Core Diversity Commitment**:
We are a team of creative and innovative people, and we hire on an equal opportunity, **regardless of gender, race/ethnicity, sexual orientation, disability, age, religion and others.**
We are committed to the values of **Equal Employment Opportunity** and everyone at e-Core is empowered to be themselves and encouraged to develop professionally and personally.
**Privacy**:
Ao me inscrever, concordo que li e entendi a Política de Privacidade da e-Core.
Privacy Policy (EN) / Política de Privacidade (PT-BR)

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