Customer Service Specialist
1 semana atrás
Join the Virtual Latinos Community With over5,000+ VA's hiredthat are part of our community and2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across theUS, Canada, and beyond.Within our community,10+ new job positionsbecome available every week, providing professionals like you with fantasticremote job opportunities.Ready to explore the possibilities? Apply todayand become part of a community whereyour skills shineand yourcareer aspirations soarHighlight Job of the weekJob Title:Customer Service SpecialistPay Rate LinkedIn style:Part-Time Monthly Rates: $840-$$1,400 (based on 20 hours per week schedule) Full-Time Monthly Rates: $1,680-$2,800 (based on 40 hours per week schedule)The monthly salary range posted is stipulated as an average monthly income. However, all jobs at Virtual Latinos are hourly-based, and payments are calculated on the number of hours a person works daily. We pay our Virtual Professionals every 2 weeks through third-party platforms. The hourly rate range of the position is $10,5 - $17,5 depending on experience. Once a rate has been offered to you, it is non-negotiable.Work Schedule:The work schedule will vary depending on the job position that you will apply for as it will be based on the schedule requested by the client. All our clients are in the U.S. and work schedules will be in the U.S. time zone.Job Summary:The Customer Service Specialist will be responsible for providing exceptional customer support, resolving inquiries and complaints, managing customer accounts, and ensuring a positive customer experience across all communication channels.Job Tasks:Customer Support:Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner. Problem Resolution:Identify customer issues, troubleshoot problems, and provide effective solutions or escalate when necessary. Account Management:Update and maintain accurate customer records and account information in the system. Product Knowledge:Maintain comprehensive knowledge of products and services to provide accurate information and guidance. Communication:Build positive relationships with customers through empathetic and clear communication. Reporting and Feedback:Document customer interactions, track recurring issues, and provide feedback to improve service quality.Qualifications:1 year of related experience and/or a related degree. Excellent written and verbal communication skills in English Ability to excel in a fast-paced environment. Strong organizational abilities. Meticulous attention to detail. Collaborative team spirit. Commitment to confidentiality. A quiet, private workspace. Must be at least 21 years old.Languages:English mandatory Portuguese mandatoryNext Steps:Send your easy apply We will reach out and send you a form to send in your full application Get accepted into our community to have access to all our job offers Apply to job offers of your interest Get interviewed Start working in your dream Job
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Customer Support Specialist
Há 2 dias
Brasília, Brasil beBeeCustomerSupport Tempo inteiroCustomer Support Specialist We are seeking an experienced Customer Support Specialist to join our team. As a key member of our support organization, you will play a critical role in ensuring exceptional timely service for valued customers. Troubleshoot customer-reported issues, identify root causes, and provide timely solutions via case updates, calls, or...
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Customer service specialist
1 semana atrás
Brasília, Brasil Virtual Latinos Tempo inteiroJoin the Virtual Latinos Community!With over5,000+ VA's hiredthat are part of our community and2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across theUS, Canada, and beyond.Within our community,10+ new job...
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Customer Success Specialist
3 semanas atrás
Brasília, Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Success Specialist
3 semanas atrás
Brasília, Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Collections specialist
1 semana atrás
Brasília, Brasil Kapitale Tempo inteiroCompany DescriptionKapitale is a Direct Business Funder focused on the Latino Business owners in the USA.Role DescriptionThis is a full-time on-site role for a Collections Specialist located in Miami, FL. The Collections Specialist will oversee daily debt recovery efforts, manage cash collection activities, and promptly resolve outstanding account balances....
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Collections Specialist
1 semana atrás
Brasília, Brasil Kapitale Tempo inteiroCompany DescriptionKapitale is a Direct Business Funder focused on the Latino Business owners in the USA.Role Description This is a full-time on-site role for a Collections Specialist located in Miami, FL. The Collections Specialist will oversee daily debt recovery efforts, manage cash collection activities, and promptly resolve outstanding account balances....
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Customer support specialist
2 semanas atrás
Brasília, Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech Saa S (Remote)About HitchHitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
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Customer Support Specialist
2 semanas atrás
Brasília, Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech SaaS (Remote)About HitchHitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
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Customer Success Specialist
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Brasília, Distrito Federal, Brasil PEARL Tempo inteiro R$60.000 - R$120.000 por anoAbout Pearl Talent::Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with...
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Customer Success Specialist
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Brasília, Brasil TapGoods Tempo inteiroAbout Reventals Reventals, a business unit of TapGoods, is revolutionizing the event rental industry by modernizing how people plan and book rentals online. As the leading event rental marketplace, we connect renters with top-tier vendors across major U.S. markets, creating a seamless and efficient experience. Reventals is a full-scale event rental...
