Customer Support Specialist
1 dia atrás
Customer Support Specialist We are seeking an experienced Customer Support Specialist to join our team. As a key member of our support organization, you will play a critical role in ensuring exceptional timely service for valued customers. Troubleshoot customer-reported issues, identify root causes, and provide timely solutions via case updates, calls, or screen-sharing sessions. Provide customer support via email, Teams, telephone, using discretion, experience, and technical judgment. Key Responsibilities: Delivering specialized technical solutions to escalated support cases, providing proactive personalized customer experiences, and strengthening partnerships between the Customer Support Team and clients through technical excellence and accountability. Requirements: Minimum 8+ years of customer support experience; ERP/MIS background preferred. Print industry knowledge is mandatory. Experience with tools such as Salesforce, JIRA, Confluence preferred. Strong understanding of support operations, troubleshooting methodologies, and ability to solve problems efficiently in a fast-paced environment. Self-starter with ability to work with minimal guidance. About This Role: This position offers opportunities for professional growth and development within a dynamic organization. If you are a motivated individual with a passion for delivering exceptional customer experiences, we encourage you to apply.
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Customer support specialist
2 semanas atrás
Brasília, Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech Saa S (Remote)About HitchHitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
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Customer Support Specialist
2 semanas atrás
Brasília, Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech SaaS (Remote)About HitchHitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
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English-speaking Technical Support Representative
1 semana atrás
Brasília, Brasil Mindy Support Tempo inteiroJoin our fast growing company as a Customer Support Agent (with English C1 language skills). It is a remote full-time position.Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest)At Mindy-Support you have great opportunity to get:Experience in the international company working with...
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English-speaking technical support representative
1 semana atrás
Brasília, Brasil Mindy Support Tempo inteiroJoin our fast growing company as a Customer Support Agent (with English C1 language skills).It is a remote full-time position.Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest)At Mindy-Support you have great opportunity to get:Experience in the international company working with people...
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Technical Support Specialist
Há 5 dias
Brasília, Brasil Bask Health Tempo inteiroAbout Bask HealthBask Health is a fast-growing SaaS company on a mission to power the next generation of telehealth businesses.We help healthcare entrepreneurs launch, manage, and scale their virtual care services through modern infrastructure, easy-to-use tools, and expert operational support.We're a driven and collaborative team focused on enabling...
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Technical Support Specialist
2 semanas atrás
Brasília, Brasil Bask Health Tempo inteiroAbout Bask Health Bask Health is a fast-growing SaaS company on a mission to power the next generation of telehealth businesses. We help healthcare entrepreneurs launch, manage, and scale their virtual care services through modern infrastructure, easy-to-use tools, and expert operational support. We’re a driven and collaborative team focused on enabling...
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Application Support Specialist
3 semanas atrás
Brasília, DF, Brasil AppXite Tempo inteiroAppXite is a product software development company, based in Riga, Latvia. Our Platform is an AI-Ready Digital Marketplace, CPQ & Billing Platform for Telco, SaaS, Cloud, and AI services. It enables partners to build and monetize as-a-service offerings with flexible pricing models. The platform includes pre-built vendor and catalog integrations with major...
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Customer Success Specialist
3 semanas atrás
Brasília, Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Success Specialist
3 semanas atrás
Brasília, Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Support Specialist
3 semanas atrás
Brasília, DF, Brasil FBS Tempo inteiroFBS is a global trading and investment platform focused on users. The mission of FBS is to create the most convenient tool on the market for fast financial transactions, investing, and trading with quick adaptation to the user's preferences and pursuing interests. Our team consists of more than 450 professionals from 15 countries. As for the company's...
