Senior Facility Manager

Overview JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves As a Senior Facilities Manager at JLL, you will serve as the manager for assigned sites while providing leadership and direction to a team of highly skilled staff in delivering facilities management services in professional office environments, ensuring service delivery meets Service Level Agreements and Key Performance Indicators at the lowest possible cost within prescribed budgets. This strategic leadership role combines operational excellence with client relationship management, requiring you to work with Facilities Managers to develop overall facilities team vision while overseeing operational aspects of properties to protect, maintain, and improve client site value. You will play a crucial role in JLL\'s commitment to shaping the future of real estate by driving continuous improvement in site performance, managing third-party contractors and vendors, transforming operational practices to leverage JLL tools and processes, and acting as primary interface with clients to ensure delivery of committed services while maintaining positive relationships with stakeholders. What your day-to-day will look like Work with Director, of Facilities Management and Engineering Director to develop and execute overall facilities team vision while assisting in strategic direction for operations and maintenance teams Oversee operational aspects of properties to protect, maintain, and improve client site value while conducting routine site inspections to ensure high quality standards Drive continuous improvement in site performance while managing third-party contractors and vendors engaged in property operations and maintenance Develop and maintain positive relationships with Client Managers and Operations teams while serving as primary client interface for service delivery satisfaction Transform existing operational practices to leverage JLL tools, processes, and best practices while maintaining sites using SLAs and KPIs Establish safety-first culture by promoting safe work practices, timely training, and best practices while fostering collaborative teamwork environment Team with Facilities Management team to develop and maintain operating budgets while meeting cost savings targets and managing work within budget constraints Support onboarding of new colleagues and training SME for all items related to Corrigo Manage FC Required Qualifications Minimum 5-8 years of Facilities Management experience with demonstrated experience managing facilities teams Experience managing 24/7 operations in fast-paced work environments with superior client relationship management skills Demonstrated organizational and problem-solving skills with ability to plan and manage within budget and time constraints Familiarity with various building systems and ability to multitask while working without direct supervision Experience with CMMS systems and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Strong written, verbal, and people skills with collaborative management style Understanding of safety procedures, preventive maintenance programs, and continuous improvement methodologies Ability to manage third-party contractors and vendors while ensuring compliance with audit standards Onsite in Atl Office one day per week, on weeks not traveling Preferred Qualifications Bachelor\'s degree in related field Background in professional office environment facilities management Experience with strategic sourcing and contracting for maintenance and project services Knowledge of capital improvement project planning and management Familiarity with JLL tools, processes, and best practices Understanding of landlord, tenant, and subtenant relationship management Experience with incident investigation and root cause analysis methodologies Background in employee development and performance management Estimated compensation Estimated compensation for this position: 100,000.00 – 120,000.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location Remote – Harrisburg, PA; Newark, NJ; Washington, DC How to apply If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table Benefits Personalized benefits that support personal well-being and growth: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Privacy and equal employment JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. This description includes required notices such as Equal Employment Opportunity policy and privacy information in alignment with applicable laws. Pursuant to various regional laws, please view our compliance notices and background check information on our career site pages for each country. California residents: view our Supplemental Privacy Statement for rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, we will consider qualified applicants with criminal histories in a manner consistent with local laws. Accepting applications on an ongoing basis until candidate identified. #J-18808-Ljbffr