Quality Assurance Analyst

Overview

ADP is hiring a Quality Assurance Analyst. This role involves working with the development team to gather details on features to be developed and using that information to build and execute product testing for ADP's cloud-based human resources solutions to determine customer usability before deployment. The QA Analyst will advocate for changes to improve the end-user experience of payroll products and work within an agile team to create complex test scenarios and integrate different systems.

The role requires curiosity, persistence, and at times persuasiveness. You should be familiar with other HCM or payroll products and be prepared to train and mentor junior-level QA professionals. This is an opportunity to grow your career and contribute to designing what’s next for ADP and the industry.

Apply now if you’re excited by this opportunity and want to learn more about ADP.

What you’ll do

• Agile: You understand that an agile QA environment requires flexibility. Working in two-week sprints, you must keep up with timelines and coding standards. Time constraints and fluidity of work often mean taking a creative approach to our testing strategy. Your first thought will be to bring it on.
• Create & Test: Create test plans, test cases, and scenarios for large-scale, complex software applications, focusing on verification and validation from an end-user perspective.
• Collaborate: Communicate and collaborate with technical developers and multiple stakeholders. Articulate clear and compelling reasons to persuade developers to make product changes for the end user’s benefit.
• Learning: Always learning new codes and eager to figure things out as you learn.
• Challenges: Expect inevitable challenges and work to find solutions.
• Experience: Bring relevant experience and skills gained in the same or a similar role.

To succeed in this role

• You’ll have a Bachelor’s degree or equivalent.
• Experience with some of these products may give you extra comfort in the role:
• API testing with Postman or similar
• Frameworks like Playwright, Cypress or other next-gen testing automation tool
• Development experience with JavaScript and/or TypeScript

You’ll love working here because you can

• Have courageous team collaboration: Willingness to have difficult conversations, speak up, take ownership, and challenge ideas to reach the best solution.
• Deliver at epic scale: Focus on real user outcomes, simplicity, client happiness, and productivity.
• Be surrounded by curious learners: Learn from smart colleagues and grow together, staying agile and learning from mistakes.
• Act like an owner & doer: Be mission-driven, take on challenges, and solve complex problems with a hands-on approach.
• Give back to others: Do the right thing for clients and the community and support associates through ADP’s philanthropic initiatives.
• Join a company committed to equality and equity: Strive to create lasting change through actions.

What are you waiting for? Apply today

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A little about ADP

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We have received recognition for our work and invite you to learn more about ADP awards and recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP

ADP is committed to an inclusive, diverse and equitable workplace, and to providing equal employment opportunities regardless of protected characteristics. Hiring decisions are based on operating needs, merit, qualifications, experience, and performance.

Ethics at ADP

ADP conducts business with high ethical standards and compliance with applicable laws. We expect our people to uphold our values with integrity and respect. Learn more about ADP’s culture and values on the ADP site.

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