Information Specialist

4 semanas atrás

Belo Horizonte, Brasil beBeeSpecialist Tempo inteiro
Job Description:

The Medical Information Specialist role is an integral part of a dedicated team responsible for providing accurate and timely medical information to healthcare professionals and consumers.

This position requires a high degree of professionalism, courtesy, and diplomacy when interacting with customers. The ideal candidate will possess excellent verbal and written communication skills, including proofreading, professional telephone etiquette, and empathetic customer service skills.

Responsibilities include responding to unsolicited consumer, health care professional, and other external customer requests for medical and safety information received via various channels. Providing labeled and unlabeled medical/safety information responses in accordance with regulatory requirements, industry standards, and internal policies and practices is also a key aspect of this role.

Accurate identification, documentation, and reporting of adverse events, pregnancy reports, special situation events, and product complaints are essential duties of the Medical Information Specialist. Ensuring tasks are completed within agreed-upon deadlines and maintaining quality in all areas of the job, including performing quality checks on adverse events, product quality complaints, correspondence, and enquiries logged into inquiry handling systems, are critical components of this position.

Additionally, the Medical Information Specialist will be required to adhere to company and country-specific privacy policies, ensuring any confidential information or personal data related to ProPharma and its clients is managed in accordance with Data Privacy regulations described in SOPs and the Confidentiality Statement within the Contract of Employment.

Required Skills & Qualifications:
  • Nursing degree (RN/BS/BA/MS) MANDATORY
  • Excellent verbal and written communication skills, including proofreading, professional telephone etiquette, and empathetic customer service skills
  • Ability to write in a fluent and grammatically correct manner in the target language for the role
  • Working knowledge of medical terminology, pathophysiology, pharmacology, regulations, and industry standards
  • Strong cognitive abilities, including verbal reasoning, critical thinking, and analytical ability
  • Ability to multitask with attention to detail within restrictive timeframes, including sound planning, prioritizing, and organizational skills
Benefits:

As a valued member of our team, you will have access to a range of benefits designed to support your growth and well-being, including opportunities for professional development, a competitive salary and benefits package, and a dynamic work environment that fosters collaboration and innovation.

Others:

The ideal candidate will be proactive, self-motivated, and able to demonstrate initiative and internal drive. They will also be receptive to constructive feedback and able to take responsibility for work allocated. In addition, they must effectively work independently and as part of a team, with highly proficient computer application skills, including Microsoft Office software platforms and Adobe Acrobat, and experience using a document management system.

  • Medical Information Nurse

    2 semanas atrás

    Belo Horizonte, Brasil Safeguard Global Tempo inteiro

    The Multilingual Medical Information Specialist (MIS) position is part of the ProPharma Medical Information Contact Center and follows all corresponding regulations, industry standards, and client/internal policies regarding medical information and the collection and documentation of adverse events, special situation events, and product complaints.Essential...

  • Medical Information Nurse

    2 semanas atrás

    Belo Horizonte, Brasil Safeguard Global Tempo inteiro

    The Multilingual Medical Information Specialist (MIS) position is part of the ProPharma Medical Information Contact Center and follows all corresponding regulations, industry standards, and client/internal policies regarding medical information and the collection and documentation of adverse events, special situation events, and product complaints. ...

  • Communications Specialist

    3 semanas atrás

    Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...

  • Information Security Analyst

    2 semanas atrás

    Belo Horizonte, Brasil Symplicity Corporation Tempo inteiro

    Symplicity is a global leader in SaaS solutions, empowering organizations and individuals to achieve their goals. We are committed to providing secure, privacy-conscious services across four distinct companies operating on diverse technology stacks and cloud platforms (AWS, Azure, and OCI). Join us in shaping the future of secure and compliant...

  • Communications Specialist

    2 semanas atrás

    Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...

  • Communications Specialist

    1 semana atrás

    Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...

  • Information Security Analyst

    Há 7 dias

    Belo Horizonte, Brasil Symplicity Corporation Tempo inteiro

    Symplicity is a global leader in SaaS solutions, empowering organizations and individuals to achieve their goals. We are committed to providing secure, privacy-conscious services across four distinct companies operating on diverse technology stacks and cloud platforms (AWS, Azure, and OCI). Join us in shaping the future of secure and compliant technology.We...

  • Information Security Analyst

    4 semanas atrás

    Belo Horizonte, Brasil Symplicity Tempo inteiro

    Symplicity is a global leader in SaaS solutions, empowering organizations and individuals to achieve their goals. We are committed to providing secure, privacy-conscious services across four distinct companies operating on diverse technology stacks and cloud platforms (AWS, Azure, and OCI). Join us in shaping the future of secure and compliant technology ....

  • Legal Intake Specialist

    1 semana atrás

    Belo Horizonte, Brasil Operationsarmy Tempo inteiro

    Legal Intake Specialist (Remote)Schedule:Full-Time | Monday - Friday, 9:00 AM - 5:00 PM ESTApply here: OverviewThe Legal Intake Specialist plays a pivotal role as the first step in the healthcare medical records retrieval process.This position ensures that every request is accurate, complete, and optimized for downstream success.The precision and quality of...

  • Data Engineering Specialist

    4 semanas atrás

    Belo Horizonte, Brasil beBeeDataEngineering Tempo inteiro

    Job Title: Data Engineering Specialist We are seeking a skilled data engineering specialist to design, build, and maintain large-scale data pipelines that process regulatory data from around the world.This role requires hands-on experience with Python, SQL, and related tools to untangle legacy code pipelines, migrate processes to more maintainable...