Communications Specialist

Come to one of the biggest IT Services companies in the world Here you can transform your career Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking forCommunications Specialistwho wants to learn and transform his careerThe Communication Specialist plays a vital role in managing and enhancing the communication channels within the IT department and between IT and other departments. The role involves creating, implementing, and maintaining effective communication strategies to promote clarity and efficiency in the dissemination of information. In addition, the specialist will translate complex technical aspects into content that is easy for the user to understand.Responsibilities: Content Development: Develop and maintain IT communication materials, such as technical documentation, user manuals, FAQs, and newsletters. Project Management and Leadership: Lead projects and communication initiatives of the IT department, from planning to execution and evaluation. Manage a team of junior communication specialists. Strategy and Continuous Improvement: Develop and implement performance metrics to assess the effectiveness of communication strategies. Conduct regular systems audits and user feedback sessions to identify areas for improvement in communication tools. Technical Support and Tools: Provide technical support and troubleshooting for communication tools, ensuring minimal downtime9. Use communication tools such as SharePoint, Slack, Zoom, and Microsoft Teams. Coordination and Collaboration: Act as a liaison between the IT department and other departments. Coordinate with multiple teams to ensure consistency and accuracy of information. Administration and Documentation: Maintain records of communications and feedback. Prepare regular reports on the effectiveness of communication to senior management. Experience: Minimum of 5-7 years of experience in IT communications or a related field. Education: Bachelor's degree in information technology, Communication or related field. Tool Proficiency:Knowledge of content management systems (CMS)and document management systems. Ability to usegraphic design tools, such as Adobe Creative Suite. Communication: Excellent verbal and written communication skills19. Strong ability to influence and communicate. Problem Solving: Strong analytical and problem-solving skills. Leadership: Proven experience in managing communication strategies and projects22. Ability to lead and guide a team. Adaptability: Ability to work under pressure and manage multiple projects simultaneously. Ability to adapt to new technologies and learn quickly.What can you expect from us? Professional development and constant development of your skills, always aligned with your interests. Job opportunities outside Brazil A collaborative, diverse, and innovative environment that encourages teamwork. What do we offer? TCS Benefits – Brazil Health Plan Dental Plans Life Insurance Transportation Voucher Meal/Food Voucher Daycare Assistance Gympass TCS Cares – Free toll-free number that provides 24-hour psychological, legal, social, and financial assistance to members Partnership with SESC Certification Reimbursement Free TCS Learning Portal – Online Courses and Live Training International Experience Opportunity Discount Partnerships with Universities and Language Schools Refer a Friend – By referring people, you become eligible to receive a bonus for each hire TCS Gems – Performance Recognition Xcelerate – Career platform with free mentoringAt TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer#BuildingonbeliefID: