Empregos atuais relacionados a Customer Operations Specialist - Brasília - Sphere Labs
-
Customer Support Specialist
2 semanas atrás
Brasília, Brasil Geaux Maids Tempo inteiroJob Title: Customer Support Specialist Reports to: General Manager Location: Remote Employment Type: Full-Time (40 hours/week) Schedule: Monday to Saturday Compensation: Base Salary ($1100 US) | PTO Application: Please submit a cover letter and in addition, please include a brief response to the following question: Question: - “How can I make sure that...
-
Operational Specialist
4 semanas atrás
Brasília, Brasil Metrobi Tempo inteiroWhat is Metrobi? Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S. About the role As an operations specialist, you will monitor ongoing delivery routes and communicate with delivery drivers and shippers over the phone and live chat. Requirements Proficiency in English Being able to work based on...
-
Customer Onboarding Specialist
1 semana atrás
Brasília, Brasil Smarter Contact Tempo inteiroWe're expanding our Customer Success team and hiring a high-performing Onboarding Specialist. You will own the customers' first 30 - 45 days, set the tone for the relationship, build confidence and ensure customers are ready quickly and correctly. This role defines the customer's first impression of Smarter Contact and has clear growth potential within a...
-
Customer Success Specialist
Há 2 dias
Brasília, Brasil TapGoods Tempo inteiroCustomer Success Specialist – Reventals About Reventals Reventals, part of the TapGoods family, is modernizing how people plan and book event rentals online. We’re the leading event rental marketplace, connecting customers to top-tier vendors across major U.S. markets — making planning effortless, efficient, and fun.We’re a passionate, fast-growing...
-
Customer Success Specialist
Há 2 horas
Brasília, Brasil Tapgoods Tempo inteiroCustomer Success Specialist – Reventals About Reventals Reventals, part of the TapGoods family, is modernizing how people plan and book event rentals online.We're the leading event rental marketplace, connecting customers to top-tier vendors across major U.S. markets — making planning effortless, efficient, and fun.We're a passionate, fast-growing team...
-
Customer Success Specialist
Há 3 dias
Brasília, Brasil TapGoods Tempo inteiroCustomer Success Specialist – ReventalsAbout ReventalsReventals, part of the TapGoods family, is modernizing how people plan and book event rentals online. We're the leading event rental marketplace, connecting customers to top-tier vendors across major U.S. markets — making planning effortless, efficient, and fun.We're a passionate, fast-growing team...
-
Customer Success Specialist
Há 2 dias
Brasília, Brasil TapGoods Tempo inteiroCustomer Success Specialist – Reventals About Reventals Reventals, part of the TapGoods family, is modernizing how people plan and book event rentals online. We’re the leading event rental marketplace, connecting customers to top-tier vendors across major U.S. markets — making planning effortless, efficient, and fun. We’re a passionate, fast-growing...
-
(Fluent English, Trade Operations) Customer Success Specialist
2 semanas atrás
Brasília, Brasil Supportyourapp Tempo inteiroWho we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since **** to deliver secure customer and technical support.We operate globally, supporting clients in 60 languages across diverse industries.So what if you had a chance to be a part of the...
-
Customer Care Specialist with Marketing Support
1 semana atrás
Brasília, Brasil Scalesource Tempo inteiroSalary: $1,300 USD/monthHours: Full-time, 40 per weekEnglish: Advanced (C1)Start Date: First week of JanuaryLocation: Remote We’re hiring aCustomer Care Specialist with strong operational and marketing support skills for a well-establishedhome care brand that provides high-quality non-medical and private-duty nursing services for seniors and individuals...
-
Revenue Operations Specialist
Há 10 horas
Brasília, Brasil Velozient Tempo inteiroWe are looking for a remote, full-time Revenue Operations Specialist with 3 to 6 years of experience in revenue and sales operations to support our U.S. client's growing go-to-market organization. You will be responsible for managing and improving processes that drive revenue visibility and efficiency, including Salesforce administration, pipeline analytics,...
Customer Operations Specialist
4 semanas atrás
Summary Sphere is revolutionizing global money movement by building modern financial rails with digital dollars, making transactions simple, affordable, and accessible worldwide. Through our frontend applications, APIs, low-level bank messaging optimizations, and liquidity infrastructure, businesses in emerging markets can send money across borders at scale — without depending on foreign capital or simply speaking the right languages. We combine frontier technology like stablecoins and zero-knowledge proofs with traditional banking, payments, and foreign exchange infrastructure to make global payments settle in minutes. We're a Seed+ startup globally distributed across the US, Brazil, Mexico, Singapore, Portugal, and the Caribbean. We've processed over $1B in payments volume and are backed by some of the best high-frequency trading and venture firms in the world, including TCG, Jump, Hudson River Trading, and Coinbase; as well as angels from companies like Stripe, PayPal, Brex, Visa, Revolut, Grab, Solana, Circle, and JPMorgan Chase. Our team has previously built financial infrastructure at some of the world\'s leading companies (Coinbase, Vanguard, Franklin Templeton, Chainalysis, Wells Fargo) as well as at startups and accelerators like YCombinator. We're spending the best years of our lives building Sphere, driven by a shared belief in our mission to enhance human prosperity through cutting-edge technology, creating a modern SWIFT for the 21st century and beyond. Key Responsibilities Manage the onboarding lifecycle of our enterprise customers, serving as their key liaison and ensuring timely setup Support customers in navigating our Anti-Money Laundering requirements, including Know-Your-Customer and enhanced due diligence checks Drive post-setup customer success with our enterprise customers, helping them unlock the full value of our offerings Build out and manage a robust, multi-channel customer support function (email, chat), to deliver quick and effective resolutions to customer inquiries Work closely with Sales & Product teams to transition customers to new product offerings or vendors Proactively gather and synthesize customer needs and feedback, identifying opportunities for product / UX improvements Requirements Strong verbal and written communication skills in English and either Spanish or Portuguese Excels at multi-tasking and rapid context switching in fast-paced environments Demonstrated sense of ownership and strong project management & Organizational skills Analytical, with a proactive approach to problem-solving Strong interpersonal and relationship-building skills Nice to haves Prior experience in a customer success, customer onboarding or customer-facing role Prior experience in Compliance, Payments or Web3 Knowledge of SWIFT, SEPA, ACH, wire transfers, and other global payment networks. Understanding of foreign exchange (FX) processes, currency conversions, and multi-currency settlement Open to working flexible hours, and extended shifts, to meet business needs Why Join Us? After years navigating the idea maze, we\'ve stumbled on a previously unexplored path to exponentially boost human prosperity and make the world a fairer place. Join us in making a global impact, particularly in emerging regions that are just starting to connect. Have executive level impact, responsibility, and upside in an early-stage startup that has found initial product-market fit and has been growing more than 100% per month over the last year. Work on some of the hardest problems in the world, leveraging frontier technology in cryptography and distributed systems to modernize payments infrastructure from 1959. Unlock exceptional growth and learning opportunities in an environment that champions ownership, ambition, and innovation. Join as an early employee and help us define a world-class culture of collaboration, rationality, low ego / status, customer obsession, and output. There are rare learning opportunities, and you\'ll be joining just as we start to scale. #J-18808-Ljbffr
