German Customer Service Representative

4 semanas atrás


Porto Alegre, Rio Grande do Sul, Brasil United Call Centers Kft Tempo inteiro
**_United Call Centers_** _is a global leader in providing multilingual call center services using an at-home workforce. At United Call Centers we provide OmniChannel Front Office BPO services globally in all languages and we are currently looking for talented German speaking CSRs for our international remote team._
**Job responsibilities**:
- Help with any additional administrative tasks on campaign
- Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management
- Ensure the Service Desk meets all SLA compliance requirements to the business by exercising an ownership mentality toward customer needs, showing respect and consideration to all team members and contributing improvements where possible
- Being on time and available for given shifts
- Participation on all required training
- Substitution of other agents if needed
- Giving immediate feedback in case of any difficulties or issues with the used program
**Agent Requirements**:
- Fluent German and solid English language skills
- 1 year experience in call/service center in a similar role
- Excellent written and spoken communication skills
- Good organization and problem solving skills
**Work Environment Requirements**:
- Quiet workplace (tasks are delivered from the comfort of the customer support agent's home)
- USB Headset (separate microphone and loudspeakers are not good enough to manage calls)
- Computer or Laptop with Windows operating system (Windows 8 or above)
- Broadband internet connection (mobile internet is not good enough to manage calls)
**Our offer**:
- 5-6 EUR/hour, paid monthly. We pay during the first ten working days of the month following the worked month
- Remote work
- Flexible schedule
**Job Type**: Contract
**Experience**:
- Customer Service / Call Center (required)
**Language**:
- German (required)
Work Remotely:
- Yes

  • Porto Alegre, Rio Grande do Sul, Brasil beBeeSupport Tempo inteiro R$52.000 - R$84.000

    At EverHelp, our customer support team is growing dynamically and rapidly.Key Responsibilities:We handle customer inquiries via email and phone to address cancellations, returns, deliveries, claims, and product requests efficiently.Our representatives process customer orders over the phone, provide purchase guidance, and ensure timely order handling.They...


  • Porto Alegre, Rio Grande do Sul, Brasil beBeeCustomerService Tempo inteiro

    Customer Service Representative and Cashier We are seeking a Customer Service Representative and Cashier to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service while managing cash transactions efficiently. About the Role This is an exciting opportunity to work in a fast-paced retail...

  • Customer Service Specialist

    4 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil Enpal Montage GmbH Tempo inteiro

    **Unternehmensbeschreibung**We actively shape a better and cleaner future by offering solar PV systems, heat pumps, battery storage systems, EV chargers, and a smart home energy management system that optimizes the operation of the hardware. We are the **fastest growing energy company in Europe** (FT1000 Ranking 2022 by Financial Times & Statista) and aim to...


  • Porto Alegre, Rio Grande do Sul, Brasil beBeeCustomerService Tempo inteiro R$1.200 - R$14.400

    Providing exceptional customer service is a key responsibility in this role.Key RequirementsYou will be required to respond promptly and effectively to customer inquiries via various communication channels.A strong understanding of office software is essential for managing tasks and data efficiently.Your proficiency in using visual design skills will enable...

  • Customer Support Agent

    2 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil EverHelp Tempo inteiro

    Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.EverHelp is a project in the...


  • Porto Alegre, Rio Grande do Sul, Brasil Valco Melton Tempo inteiro

    Technical Sales Representative, Porto AlegreReporting to the General Manager - Brazil, the Technical Sales Representative develops new business, manages existing accounts, and provides technical support for the full Valco Melton product line throughout southern Brazil. This position will be responsible for a territory encompassing the states of Rio Grande do...


  • Porto Alegre, Rio Grande do Sul, Brasil beBeeCustomer Tempo inteiro R$25.000 - R$38.000

    Telemarketing Specialist Role\We are seeking a skilled Telemarketing Specialist to enhance customer service and prepare proposals for clients. This role involves developing strong relationships with customers, tailoring solutions to meet their needs, and ensuring seamless communication throughout the sales process.\Key Responsibilities:\Provide exceptional...


  • Porto Alegre, Rio Grande do Sul, Brasil Valco Melton Tempo inteiro

    Reporting to the General Manager - Brazil, the Technical Sales Representative develops new business, manages existing accounts, and provides technical support for the full Valco Melton product line throughout southern Brazil. This position will be responsible for a territory encompassing the states of Rio Grande do Sul, Santa Catarina, Paraná, Minas Gerais,...


  • Porto Alegre, Rio Grande do Sul, Brasil Valco Melton Tempo inteiro

    Reporting to the General Manager - Brazil, the Technical Sales Representative develops new business, manages existing accounts, and provides technical support for the full Valco Melton product line throughout southern Brazil. This position will be responsible for a territory encompassing the states of Rio Grande do Sul, Santa Catarina, Paraná, Minas Gerais,...

  • Customer Success

    4 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil KAIZEN Agency Tempo inteiro

    Local: Agência Kaizen - Híbrido - Porto Alegre/RSTipo de Contratação: CLTDescrição da Vaga:Estamos em busca de um(a) profissional dinâmico(a) e altamente proativo(a) para atuar na interseção entre Customer Success e Sales Development Representative (SDR). O foco desta posição é fortalecer o relacionamento com os clientes, garantindo um...