Customer Service Representative

1 semana atrás


Rio de Janeiro, Rio de Janeiro, Brasil beBeeReservations Tempo inteiro R$30.000 - R$55.000
Reservations Agent Role

The role of a Reservations Agent is multifaceted and demanding. As the primary point of contact for room reservations, the individual in this position must possess exceptional communication skills and provide top-notch customer service.

Job Description:
  • Convert inquiries into contracted business swiftly and efficiently.
  • Respond positively to sales inquiries to develop future sales leads.
  • Identify potential sales leads and respond accordingly.
  • Provide accurate and efficient service while maintaining the highest standards of professionalism.

As a key member of our team, the Reservations Agent will be responsible for ensuring seamless interactions with guests and colleagues alike. A successful candidate will demonstrate strong organizational and administrative skills, as well as intermediate computer proficiency.

Requirements:
  • A passion for delivering great customer service.
  • Excellent telephone manner and communication skills.
  • Outstanding administration and organizational skills.
  • Intermediate computer proficiency.

In order to excel in this role, it is advantageous for candidates to have previous experience in a similar environment, as well as tertiary qualifications or other collegiate-level degrees. Additionally, having a proven track record of delivering exceptional guest experiences will be highly valued.

About Working for Our Company

Our company is dedicated to providing exceptional guest experiences across our global network of hotels and resorts. With a rich history spanning nearly a century, we continue to set the standard for hospitality excellence. Our team members are at the heart of our success, and we strive to create an environment that fosters growth, innovation, and community spirit.



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