Customer Relations Legal Specialist

3 semanas atrás


São Paulo, Brasil Deutsche Lufthansa AG Tempo inteiro

Tasks

This is what your tasks as Customer Relations Legal Specialist for Brazil look like:

Management and quality control of all legal and NEB (ProCon, consumidor.gov, etc.) customer lawsuits and claims received. Monitoring & coordination of cases (internal/external stakeholders) Ensure proper handling of payments and filing of complete documentation of lawsuit in internal systems (Cheetah, Targenio, etc.) Defense preparations by providing external local lawyer with required internal and external documents and explanations Find satisfactory conclusions to legal claims & avoid setting precedents Ensure up-to-date knowledge of LHG policies and procedures, coordinate, evaluate and develop local processes in cooperation with NYC AE/SO Identify and call attention to potential feedback handling deficiencies that lead to repetitive lawsuit and NEB filings & inform NYC AE/SO to address with the provider Responsible for periodic language check of Brazilian Portuguese correspondence for quality assurance

* Participate in any other Customer Relation duties as assigned

Requirements

You can see the key qualifications for the Customer Relations Legal Specialist in Brazil below:

Bachelor's degree required Min. 5 years of industry experience in customer relations English & Portuguese language knowledge required German language knowledge desirable Bachelor's degree or equivalent professional training or experience in more than one of the following: tourism, customer relations for travel/tourism, station management, airport operations, key account management, loyalty program top customer services MS Office knowledge as user One Res, Worldtracer, Flight operations data base (ie. Obelisk), COSMIC or SRS reporting, Customer check-in data and/or SIRAX knowledge Customer data base experience Excellent written and verbal communications skills Excellent analytical skills Excellent ability to manage complexity  Excellent independent and proactive approach Ability to work under time pressure Willingness to travel

* Must possess a legal work permit in Brazil

* CV/Resume & cover letter required

* Company will not provide relocation assistance



  • São Paulo, Brasil Deutsche Lufthansa AG Tempo inteiro

    Tasks This is what your tasks as Customer Relations Legal Specialist for Brazil look like: Management and quality control of all legal and NEB (ProCon, consumidor.gov, etc.) customer lawsuits and claims received. Monitoring & coordination of cases (internal/external stakeholders) Ensure proper handling of payments and filing of complete...


  • Sao Paulo, Brasil Jobs for Humanity Tempo inteiro

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...


  • Sao Paulo, Brasil Kenvue Tempo inteiro

    **Employee and Labor Relations - HR SPECIALIST**-2307003011W Description Johnson & Johnson New Planned Consumer Health Company, based in Skillman, N.J., is one of the world's largest consumer health and personal care products company. Our consumer companies produce many of the world's most trusted brands, among them JOHNSON'S® Baby, BAND-AID®,...


  • Sao Paulo, Brasil Booking.Com Tempo inteiro

    We are looking for a Senior Relations Specialists Team Lead to join our team in São Paulo. We are currently looking for a talented and enthusiastic Team Leader to take responsibility for co-leading the Senior Relations Specialists Team with the focus of supporting the team to help drive technical and procedural knowledge within the LATAM Region. This role...


  • Sao Paulo, Brasil Jobs for Humanity Tempo inteiro

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Customer Support Specialist

    4 semanas atrás


    São Paulo, Brasil Sur Tempo inteiro

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...


  • São Paulo, Brasil Cropin Tempo inteiro

    Location: Brazil Job Summary The Senior Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order

  • Public Relations Specialist

    1 semana atrás


    Sao Paulo, Brasil PUMA Tempo inteiro

    **MARKETING** **PUBLIC RELATIONS SPECIALIST**: - São Paulo, Brazil**YOUR MISSION**: - Participate in the creation of public relations and communication strategies and plans; - Operationalize strategies and execute PR campaigns to generate brand awareness and/or product story of global and regionally specific initiatives within the local media to ensure...


  • Sao Paulo, Brasil Sur Tempo inteiro

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...


  • Sao Paulo, Brasil Token Metrics Tempo inteiro

    Token Metrics is seeking a Cryptocurrency Customer Support Specialist that excels in meeting cryptocurrency customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflict from customer complaints to ensure customer satisfaction. To be successful as...


  • Sao Paulo, Brasil HH Global Tempo inteiro

    **SUPPLIER RELATIONS** **COMPLIANCE** **SPECIALIST** The Supplier Relations Compliance Coordinator will assist in interactions with suppliers by ensuring the reliability of their information. This person will manage processes with Supplier Relations and Strategic Sourcing team members to ensure supplier compliance according to HH Global requirements and...

  • Customer Finance Specialist

    3 semanas atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil Mosyle Tempo inteiro

    If you like Apple devices and technology, come join Mosyle, a global leader in Apple Endpoint Management & Security, to empower companies and schools all around the world to revolutionize their organizations to use Apple devices at Work and Education. The Customer Finance Specialistrole is a remote position that offers a great entry door to the American and...


  • Sao Paulo, Brasil Varsity Tutors Tempo inteiro

    Varsity Tutors, a Nerdy company, is looking for international Customer Retention Specialists to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile learning platforms connect...


  • São Paulo, Brasil JATO Dynamics Tempo inteiro

    JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data.We are passionate about our customers and their experiences with JATO. Our...


  • São Paulo, Brasil Align Technology Tempo inteiro

    About this opportunity We are passionate about transforming smiles and changing lives. Customer Experience Team is responsible for supporting the creation of an exceptional journey for our customers, based on data analysis, voice of the customer and working closely with internal areas, making every interaction easy, enjoyable and effective. We put customer...


  • Sao Paulo, Brasil JATO Tempo inteiro

    **Employment Type** - Full Time **Location Country** - Brazil **Location** - Sao Paulo **Job Details** - JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives...


  • São Paulo, Brasil JATO Dynamics Tempo inteiro

    JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data.We are passionate about our customers and their experiences with JATO. Our...


  • são paulo, Brasil JATO Dynamics Tempo inteiro

    JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data. We are passionate about our customers and their experiences with JATO. Our...


  • São Paulo, Brasil JATO Dynamics Tempo inteiro

    JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data. We are passionate about our customers and their experiences with...


  • São Paulo, Brasil JATO Dynamics Tempo inteiro

    JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data.We are passionate about our customers and their experiences with JATO. Our...