Surgical Equipment Specialist
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We are looking for a highly motivated and results-driven Surgical Equipment Specialists (SES) to join our dynamic sales team. The successful candidate will play a crucial role in promoting, demonstrating, and selling our cutting-edge Sophi Phaco machines to healthcare facilities. They will also promote a full range of related consumable and disposable products. This position requires a deep understanding of cataract procedures and the operating room environment and a proven track record in medical equipment sales.
Key Responsibilities
- Formal training
- Successfully complete a formal training and certification program in Switzerland.
- Develop a comprehensive understanding of our surgical equipment portfolio.
- Relationship Building
- Build strong relationships with key decision makers in healthcare facilities.
- Identify and pursue new business opportunities to achieve sales targets.
- Customer Education
- Educate customers on the features and benefits of the Sophi range of machines.
- Quoting and proposal generation
- Work with internal stakeholders to prepare quotations and offerings to customers.
- Facilitate an appropriate pricing strategy for multi-product offerings.
- Pre-sales
- Identify cross-selling opportunities from the wider Rayner portfolio.
- Facilitate and lead wetlabs, on site demonstrations.
- Clinical evaluation
- Demonstrate the Sophi range in the O.R. during live surgery, programming the devices in response to surgeon preference.
- Onboard the O.R. team over a period of several months.
- After Sales
- Provide first line technical support to HCPs, facilities, and colleagues.
- Provide post-market surveillance to support MDR.
- Sales reporting
- Maintain accurate and up-to-date records of sales activities, including customer interactions, sales calls, and pipeline management.
- Attend conferences and trade shows
- Represent the company and local and international trade shows where needed.
Competencies
Core and role specific competencies
- Proven track record in surgical equipment sales.
- Proven track record in ophthalmology sales.
- Strong understanding of cataract surgery.
- Ability to work independently and as part of a team.
- Experience of first line technical service.
- Willingness to travel and spend several weeks demonstrating the Sophi range in the O.R.
Qualifications / Training / Experience
Essential
- Bachelor’s degree in engineering, business or marketing.
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