Digital Sales Specialist

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At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place.
Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting has an opportunity to Digital Sales Specialist , the professional will be responsible for growing and nurturing existing customer relationships by selling new and existing products, as well as generating new customers, through a fully digitalized customer experience. Accountable for processes and tasks inherent in the sales process, including actioning leads and onboarding new customers, educating and positioning customers to partner with Dow through digital channels, and leveraging industry & product knowledge to drive sales. The scope is regional and takes care of cross-market-segments.
Responsibilities and Tasks:

• Develop customer pipeline, adding new customers and developing existing customers.
• Build strong customer relationships through digital channels and virtual partnership.
• Act as Dow.com ambassador and drive adoption of the platform with customers. Initial Dow.com account set-up for newly onboarded customers.
• Lead price/volume negotiations with customers.
• Maintain and update all pricing.
• Communicate product availability and lead times; troubleshoot availabilitychallenges.
• Guide customers regarding options within the defined service offering.
• Gather high-level market intelligence and customer insights; share within Dow.
• Lead & Opportunity Management
• Grow the portfolio by generating, triaging, routing,developing leads and closing opportunities in line with business strategy.
• Maintain and update CRM and internal tools.
• Digital Tools and Platforms
• Obtain and maintain customer forecasts.
• Monitor sales vs. Forecast/plan through digital tools and take action accordingly.
• Communicate changes in sales forecasts to Product Managementand Supply Chain
• Be an early adopter of new technology, support testing for optimizing commercial tools.
• Participate in Sales, Product/Marketing strategy calls to obtain business and pricing guidelines.
• Support annual review of Channelpurchasing strategy (direct/distribution) and segmentation.
• Support Order to Cash process to ensure correct invoicing and timely payment collection.
  

Required Qualifications:

• Bachelor's degree, advanced in English (verbally and in writing).
• 3+ years of commercial related experience.
  

Your Skills:

• Negotiation and sales tactics
• Openness and willingness to learn about Dow products and applications.
• Proactive hunter with 'owner's mindset' & excellent cold calling skills; self-driven and efficient
• Effective conflict resolution skills
• Technologically savvy & data driven, early adopter of new technology.
• Proficiency in CRM, DSR, SmartPrice, Microsoft Office
  

Benefits – What Dow Offers You
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees' Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
• Paid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Group's (ERG) participation.
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
    

Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Chemical Manufacturing, Industrial Machinery Manufacturing, and Research Services

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