Renewable Energy Specialist

3 semanas atrás

Brasil beBeeEnergyStorage Tempo inteiro
Job Description

We are seeking a highly skilled Technical Service Engineer to join our team. The successful candidate will be responsible for providing technical support to customers, both remotely and on-site.

The ideal candidate will have strong communication skills, problem-solving skills, and the ability to work independently and as part of a team. They will also be able to adapt to change and prioritize tasks effectively.

The Technical Service Engineer will be the primary point of contact for customers with technical issues related to energy storage systems. They will provide timely and effective support, including troubleshooting and resolving technical issues by identifying root causes and implementing appropriate solutions.

In addition to technical support, the Technical Service Engineer will be responsible for training customers and internal stakeholders on the installation, operation, and maintenance of energy storage systems. This will involve developing training materials, user guides, and FAQs, as well as delivering training sessions to customers and partners.

The Technical Service Engineer will also collaborate with cross-functional teams to escalate and resolve complex technical issues that require advanced troubleshooting or product modifications. They will follow up with customers to ensure satisfactory resolution and maintain a high level of customer satisfaction.

Required Skills and Qualifications
  • Bachelor's degree in Electrical Engineering, Renewable Energy, or a related field
  • At least 1 year of experience in Technical service roles related to energy storage or renewable energy
  • Effective communication skills, problem-solving skills, and the ability to work independently and as part of a team
  • Strong customer focus, technical expertise, and the ability to adapt to change
Benefits

We offer a competitive salary package and opportunities for professional growth and development. Our team is passionate about delivering exceptional results and making a positive impact in the industry.

Others

We are an equal opportunities employer and welcome applications from diverse candidates. Please submit your resume and cover letter to us at (insert contact information). We look forward to hearing from you

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