Business Office Director

• The Community Business Director (CBD) is responsible for managing and supervising the business office functions at the community. This position serves as the community’s primary resource for handling and managing questions/inquiries from residents and their families as well as from our own employees related to, among other things, cash receipts, billing, vendor payments, expenses, payroll and benefits. The CBD also coordinates and assists with maintaining accurate employee payroll and benefits data and is expected to be able to explain and instruct employees regarding benefit options.
• Maintains and oversees specific processes for the collection and maintenance of resident data, which includes resident statement accuracy, review of resident agings, confirming level of care to billing accuracy, and resident demographic information.
• Responsibly manages and supervises all front desk/clerical personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and discipline consistent with company policy.
• Assists the Executive Director with managing the community’s operation by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the community.
• Manages and directs all accounts receivable, to include pursuit and follow-up of unpaid balances.
• Ensures correct coding of the community’s accounts payable and accrues expenses as needed.
• Directs collection of on-site employee data related to, among other things, demographics, payroll, employee benefits and employee leave administration. Ensures employee files are maintained in accordance with Atria’s policies and procedures as well as federal, state, and local regulations.
• Primary community responsibility for assistance with month-end close process. This would include, among other things, accrual preparation and analysis of general ledger/monthly operating statements. Works with Executive Director to fully understand operating results and trends.
• Diligently works toward the completion of special projects, request, and assignments as appropriate.
• Serves as the community’s “manager-on-duty” on a regular basis.
• Assists in sales process by conducting inquiry tours as necessary.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May perform other duties as needed and/or assigned.

• Associate or bachelor’s degree in Accounting, Business, Finance or a related field and two (2) years of experience with business office functions; or an equivalent combination of education and experience.
• Three (3) to five (5) years in business office management, finance or accounting preferred.
• Working knowledge of general accounting, billing and collections and expense management practices.
• Working knowledge of federal and state employment laws.
• Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
• Past history of solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the Company.
• Able to perform budget analysis and variance reporting.
• Proficient in using Microsoft Office and ability to operate standard office equipment.

We create communities where employees thrive in their work, helping our residents thrive in their homes.

• Paid holidays and PTO
• Community employees may receive annual anniversary rewards dependent on classification.
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now

It’s Easy to Apply Online

Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.

Application Review

Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.

Interviews & Assessments

Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.

Offer Letter

If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.

Post-Offer Hiring Process

You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen.

Check-ins from your future team

As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.

First day and onboarding

Congratulations – we’re excited to have you join our team Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.