Senior Technical Support Specialist

2 semanas atrás


Brasília, Brasil Caderno Nacional Tempo inteiro

Overview

Segmento: Não Informado

Atividades: It empowers marketers with actionable insights from previously siloed data. The company aggregates and normalizes campaign data from thousands of channels, connects it with lower-funnel attribution, and delivers ROI measurement across every touchpoint.

The Role

We''re looking for a technical expert who thrives in fast-paced environments.

This individual will be responsible for providing primary technical support to customers, partners, and internal teams.

Responsibilities
  • Be the primary point of contact for complex technical issues and drive resolutions.
  • Partner with Product, Engineering, and QA teams to improve product functionality.
  • Provide expert guidance on SDK integration and deployment.
  • Mentor team members with deep technical expertise.
  • Advocate for customers by bringing feedback into product discussions.
Requirements
  • 4+ years of experience in technical product support (B2B/SaaS preferred).
  • Hands-on experience supporting software in production environments (Mobile & Web).
  • Strong skills in scripting, SQL, APIs, HTML, HTTP, and debugging tools.
  • Experience in mobile advertising analytics or AdTech is a plus.
  • Excellent problem-solving, analytical, and communication skills.
Why Work with Us
  • Work with world-class customers & products
  • Be part of a fast-growing, innovative company
  • Collaborate with talented, global teams
  • A culture that values creativity, ownership & customer advocacy

Dias da Semana: Não Informado

Horário / Período: Não Informado

Os interessados devem se candidatar através do portal Caderno Nacional

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