
Senior Technical Support Specialist
2 semanas atrás
Overview
Segmento: Não Informado
Atividades: It empowers marketers with actionable insights from previously siloed data. The company aggregates and normalizes campaign data from thousands of channels, connects it with lower-funnel attribution, and delivers ROI measurement across every touchpoint.
The RoleWe''re looking for a technical expert who thrives in fast-paced environments.
This individual will be responsible for providing primary technical support to customers, partners, and internal teams.
Responsibilities- Be the primary point of contact for complex technical issues and drive resolutions.
- Partner with Product, Engineering, and QA teams to improve product functionality.
- Provide expert guidance on SDK integration and deployment.
- Mentor team members with deep technical expertise.
- Advocate for customers by bringing feedback into product discussions.
- 4+ years of experience in technical product support (B2B/SaaS preferred).
- Hands-on experience supporting software in production environments (Mobile & Web).
- Strong skills in scripting, SQL, APIs, HTML, HTTP, and debugging tools.
- Experience in mobile advertising analytics or AdTech is a plus.
- Excellent problem-solving, analytical, and communication skills.
- Work with world-class customers & products
- Be part of a fast-growing, innovative company
- Collaborate with talented, global teams
- A culture that values creativity, ownership & customer advocacy
Dias da Semana: Não Informado
Horário / Período: Não Informado
Os interessados devem se candidatar através do portal Caderno Nacional
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