Full time job- servicenow itom consultant/ developer @ sao paulo or curitiba
2 semanas atrás
Job Title: Service Now ITOM Consultant/ Developer Location: Brazil- Sao Paulo or Curitiba (Hybrid- 3 days Onsite) Employment Type: Full Time Role Overview: The ITOM Consultant will be responsible for designing, implementing, and optimizing IT Operations Management solutions using Service Now. This role supports transformation programs for clients such as Petrobras and Banco Bradesco, focusing on infrastructure visibility, automation, and operational resilience. Key Responsibilities: • Implement and support ITOM modules: Discovery, Service Mapping, Event Management, and CMDB Health. • Develop automation strategies using Flow Designer, Integration Hub, and Orchestrator. • Collaborate with ITSM and Dev Ops teams to ensure seamless integration and service continuity. • Conduct workshops and roadmap sessions with stakeholders to align platform investments with business goals. • Monitor and improve CMDB accuracy, service visibility, and event correlation. • Lead platform upgrades and configuration of new features. Required Skills: • Strong expertise in Service Now ITOM and ITSM modules. • Experience with SLO/SLI, Data Dog, Azure, and cloud infrastructure monitoring. • Proficiency in scripting (Java Script, Power Shell), API integrations, and platform analytics. • Familiarity with ITIL processes and enterprise service management platforms (e.g., BMC, Open Text). Certifications • CSA – Certified System Administrator • CIS ITOM – Discovery, Event Management, or Service Mapping • Optional: CIS ITSM, Dev Ops, Cloud Security Preferred Experience: • 2+ years in ITOM/ITSM consulting or delivery roles. • Experience in large-scale transformation programs (e.g., Petrobras, Bradesco). • Proven success in automation, infrastructure modernization, and CMDB optimization. Soft Skills: • Analytical and solution-oriented mindset. • Strong communication and stakeholder engagement. • Ability to work independently and in cross-functional teams. Performance Indicators: • 90% accuracy). • Reduction in manual discovery and event noise. • SLA adherence and service reliability metrics (SLO/SLI). • Successful deployment of ITOM modules within agreed timelines.
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São Paulo, Brasil Epsilon Solutions Ltd. SA de CV. Tempo inteiroJob Title: ServiceNow ITOM Consultant/ Developer Location: Brazil- Sao Paulo or Curitiba (Hybrid- 3 days Onsite) Employment Type: Full Time Role Overview: The ITOM Consultant will be responsible for designing, implementing, and optimizing IT Operations Management solutions using ServiceNow. This role supports transformation programs for clients such as...
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São Paulo, Brasil Epsilon Solutions Ltd. SA de CV. Tempo inteiroJob Title: ServiceNow ITOM Consultant/ Developer Location: Brazil- Sao Paulo or Curitiba (Hybrid- 3 days Onsite) Employment Type: Full Time Role Overview: The ITOM Consultant will be responsible for designing, implementing, and optimizing IT Operations Management solutions using ServiceNow. This role supports transformation programs for clients such as...
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São Paulo, Brasil Epsilon Solutions Ltd. SA de CV. Tempo inteiroJob Title: ServiceNow ITOM Consultant/ Developer Location: Brazil- Sao Paulo or Curitiba (Hybrid- 3 days Onsite)Employment Type: Full Time Role Overview: The ITOM Consultant will be responsible for designing, implementing, and optimizing IT Operations Management solutions using ServiceNow. This role supports transformation programs for clients such as...
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São Paulo, Brasil Epsilon Solutions Ltd. SA de CV. Tempo inteiroJob Title: ServiceNow ITOM Consultant/ Developer Location: Brazil- Sao Paulo or Curitiba (Hybrid- 3 days Onsite) Employment Type: Full TimeRole Overview: The ITOM Consultant will be responsible for designing, implementing, and optimizing IT Operations Management solutions using ServiceNow. This role supports transformation programs for clients such as...
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São Paulo, Brasil Epsilon Solutions Ltd. SA de CV. Tempo inteiroJob Title: ServiceNow ITOM Consultant/ Developer Location: Brazil- Sao Paulo or Curitiba (Hybrid- 3 days Onsite) Employment Type: Full TimeRole Overview: The ITOM Consultant will be responsible for designing, implementing, and optimizing IT Operations Management solutions using ServiceNow. This role supports transformation programs for clients such as...
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São Paulo, Brasil Epsilon Solutions Ltd. SA de CV. Tempo inteiroJob Title: ServiceNow ITOM Consultant/ DeveloperLocation: Brazil- Sao Paulo or Curitiba (Hybrid- 3 days Onsite)Employment Type: Full TimeRole Overview:The ITOM Consultant will be responsible for designing, implementing, and optimizing IT Operations Management solutions using ServiceNow. This role supports transformation programs for clients such as Petrobras...
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IT Operations Management Professional
Há 4 dias
São Paulo, Brasil beBeeServiceNow Tempo inteiroServiceNow ITOM Consultant/ Developer This is an exciting opportunity for a skilled ServiceNow ITOM Consultant/ Developer to join our team in Sao Paulo or Curitiba. The successful candidate will be responsible for designing, implementing, and optimizing IT Operations Management solutions using ServiceNow. This role supports transformation programs for...
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IT Operations Management Professional
Há 4 dias
São Paulo, Brasil beBeeServiceNow Tempo inteiroServiceNow ITOM Consultant/ Developer This is an exciting opportunity for a skilled ServiceNow ITOM Consultant/ Developer to join our team in Sao Paulo or Curitiba. The successful candidate will be responsible for designing, implementing, and optimizing IT Operations Management solutions using ServiceNow. This role supports transformation programs for...
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São Paulo, São Paulo, Brasil ServiceNow Tempo inteiro R$80.000 - R$150.000 por anoCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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São Paulo, Brasil ServiceNow Tempo inteiroServiceNow Core Platform and Integrations Business Process Consultant Full-time Employee Type: Regular Region: LATAM - Latin America Work Persona: Flexible or Remote It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global...
