Graduate Customer Success Manager
Há 4 dias
Job Description: Graduate Customer Success Manager We are seeking a highly motivated and customer-focused individual to join our Customer Success team as a Graduate Customer Success Manager. The role of a Customer Success Manager at Canonical is to develop trust with assigned customers and provide them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer's objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, and help draw and deliver on an appropriate collaboration roadmap. This role is a first step in the CSM organisation, primarily focusing on the Tech segment, including store customers. You will also have a portfolio assigned, with the responsibility of ensuring the best user experience for customers through problem-solving, onboarding, enablement, and value realization. Location: This role will be based remotely worldwide. Responsibilities: Support customers by finding solutions to ticket requests. Enrich documentation about problem-solving, Q&A, and onboarding materials. Drive campaigns targeting multiple customers through digital touch-points and activities. Identify high-potential and high-risk customers from newly onboarded users or customers. Onboard new customers and introduce them to our products and support processes. Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer's objectives. Engage with your portfolio of customers to ensure risk identification and collect feedback from customers. Requirements: Customer-facing experience. An empathetic individual with a natural drive to help others. Passion for technology, infrastructure, and Ubuntu in particular is a must. Excellent presentation skills. Strong organizational skills, ability to structure and constantly update documentation. A team player capable of interacting with all departments internally. Additional Skills: Proficiency in languages such as Japanese, Korean, Spanish, Portuguese, German, French, or Italian, alongside excellent English skills. What We Offer: We consider geographical location, experience, and performance in shaping compensation worldwide. We offer a performance-driven annual bonus, distributed work environment, personal learning and development budget, annual compensation review, recognition rewards, and more. About Canonical: Canonical is a pioneering tech firm that is at the forefront of the global move to open source. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence and provide a unique window into the world of 21st-century digital business. Canonical is an Equal Opportunity Employer: We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. #J-18808-Ljbffr
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Graduate Customer Success Manager
Há 7 horas
Florianópolis, Brasil Canonical Tempo inteiroJob Description: Graduate Customer Success ManagerWe are seeking a highly motivated and customer-focused individual to join our Customer Success team as a Graduate Customer Success Manager.The role of a Customer Success Manager at Canonical is to develop trust with assigned customers and provide them with the best possible experience navigating Canonical's...
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Enterprise Customer Success Manager
57 minutos atrás
Florianópolis, Brasil Canonical Tempo inteiroCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.Our customers include the world's leading public cloud and silicon providers, and...
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Customer Success Manager
Há 2 dias
Florianópolis, Brasil Nedgex Gmbh Tempo inteiro**Company Description**The NETZSCH Group is a German company founded 150 years ago, with 50 years of operations in Brazil.The company operates through three main units**:Analysis and Testing**, **Grinding and Dispersion** and **Pumps and Systems**.Additionally, **NEDGEX** is the venture arm of the NETZSCH Group, dedicated to building high-impact ventures...
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Customer Success
2 semanas atrás
Florianópolis, Brasil Consultoria Jéssica Macedo Tempo inteiro**Customer Success Growth Manager****Local**: Capoeiras**Modelo de contrato**: Cooperativa**Descrição da vaga**Profissional estratégico em Customer Success e Growth, unindo empatia, visão analítica e foco em resultados para garantir retenção, expansão de receita e transformar clientes em defensores da marca.**Atividades**- Garantir a qualidade do...
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Customer Success
1 dia atrás
Florianópolis, Brasil Consultoria Jéssica Macedo Tempo inteiro**Customer Success Growth Manager****Local**: Capoeiras**Modelo de contrato**: Cooperativa**Descrição da vaga**Profissional estratégico em Customer Success e Growth, unindo empatia, visão analítica e foco em resultados para garantir retenção, expansão de receita e transformar clientes em defensores da marca.**Atividades**- Garantir a qualidade do...
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[D] Sr. Customer Success Manager
1 semana atrás
Florianópolis, Brasil Latamcent Tempo inteiroAbout the job (D) Sr. Customer Success Manager Senior Customer Success Manager About LatamCent LatamCent is a boutique staffing agency dedicated to connecting high-performing talent from Latin America with leading U.S. startups and tech companies. We specialize in placing top-tier professionals in go-to-market, finance, and technical roles across...
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Customer Success Manager Latam
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Florianópolis, Brasil Infraspeak Tempo inteiro**Welcome to Infraspeak.**:Our mission is simple: to transform facilities management with a **collaborative platform** that unifies every part of FM operations into one cohesive system — **enabling every stakeholder to Work as One**.We go beyond traditional tools, eliminating fragmented systems in complex operations. Our platform ensures end-to-end...
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Customer Success Manager Latam
Há 2 dias
Florianópolis, Brasil Infraspeak Tempo inteiro**Welcome to Infraspeak.**:Our mission is simple: to transform facilities management with a **collaborative platform** that unifies every part of FM operations into one cohesive system — **enabling every stakeholder to Work as One**.We go beyond traditional tools, eliminating fragmented systems in complex operations.Our platform ensures end-to-end...
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Customer Success Consultant
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Florianópolis, Santa Catarina, Brasil goFLUENT Tempo inteiroReady to make an impact? Join goFLUENT as a Customer Success Manager Build strong client relationships, drive growth, and thrive in a dynamic, innovative environment. Your next career move awaitsJoin Our Team & Make an ImpactAre you passionate about building strong client relationships and driving success? We are looking for a Customer Success Manager to...
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[D] Sr. Customer Success Manager
1 dia atrás
Florianópolis, Brasil Latamcent Tempo inteiroAbout the job (D) Sr.Customer Success ManagerSenior Customer Success ManagerAbout LatamCentLatamCent is a boutique staffing agency dedicated to connecting high-performing talent from Latin America with leading U.S. startups and tech companies.We specialize in placing top-tier professionals in go-to-market, finance, and technical roles across fast-growing...
