IT Support Specialist

3 semanas atrás


Buenos Aires, Brasil Ryz Labs Tempo inteiro

Join to apply for the IT Support Specialist role at Ryz Labs

Join to apply for the IT Support Specialist role at Ryz Labs

This position is located in C.A.B.A., Buenos Aires, Argentina.
Ryz is looking for an IT Support Specialist who will provide technical assistance, support, and advice to our users and manage various IT systems, including computers, Mobile Device Management (MDM) and Single Sign-On (SSO) solutions, and access controls. This role demands a blend of technical proficiency, leadership skills, and a keen understanding of IT compliance standards to support our dynamic staffing needs.
Key Responsibilities:

  • Provide technical support to employees for hardware and software
  • Install, configure, and maintain computer systems and applications
  • Manage Mobile Device Management (MDM) systems to ensure the security and compliance of mobile devices
  • Administer user accounts, permissions, and access rights in various systems
  • Troubleshoot and resolve technical issues in a timely manner
  • Keep accurate records of IT assets, incidents, and service requests

Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Proven experience as an IT Support Specialist, IT Systems Administrator, or similar role
  • Strong knowledge of computer hardware, software, and network systems
  • Experience with MDM solutions and managing mobile devices
  • Familiarity with access control systems and user

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