Sales and Events Assistant
Há 1 mês
General Information
Country/Region: Brazil
Province/City: Sao Paulo
Job Type: Full-time Permanent
Job Description
About us: Rosewood announces its first property in South America with Rosewood São Paulo.
Rosewood São Paulo is located in a historic 1904 building that was formerly a maternity hospital and lies at the centre of Cidade Matarazzo, a complex of elegant, preserved buildings built in the early 20th century. The site was developed by French entrepreneur Alexandre Allard, who previously helped to bring about the renaissance of the House of Balmain. Allard and Rosewood collaborated on this project with leading international figures such as the Pritzker Prize-winning architect Jean Nouvel, designer Philippe Starck, and renowned Brazilian artists Vik Muniz and Saint-Clair Cemin.
Rosewood São Paulo features 151 guest-rooms and 122 owners' residences, situated within a vertical park created by Nouvel. Two restaurants, including one located on a veranda overlooking the lush hotel gardens, are complemented by a bar and lounge. Recreational facilities will include two swimming pools (one rooftop pool and one set amongst the landscaped grounds) with a large spa featuring six treatment rooms planned for 2023.
The property offers a number of event and meeting spaces totaling 100,000 sq ft. For special occasions, a listed wedding chapel stands in the grounds of Rosewood São Paulo, retaining the original architecture with a new stained glass window specially commissioned.
Social Responsibility
Driven by a sense of purpose to inspire, enrich, and positively impact people and the planet, we are committed to empowering individuals throughout our ecosystem and embracing a sustainability approach that places circular hospitality at the heart of our business. We measure our success by the significant contribution we can make to the world through Rosewood Empowers and Rosewood Sustains initiatives.
Our values:
- Ownership: Thinking like entrepreneurs, we embrace our role and responsibilities.
- Passion: Passionate about our industry and enthusiastic in everything we do, we go the extra mile.
- Collaboration: Excited about teamwork, we contribute to collective goals.
- Innovation: Boundaries are there to be pushed; we’re open-minded and curious.
- Transparency: Mutual respect and honesty create a healthy environment.
Key Responsibilities:
- Reflect the best aspects of posture, conduct, and presentation of Rosewood São Paulo.
- Oversee the entire internal process of sales and events.
- Maintain discretion and elegance in dealings and absolute confidentiality regarding client profiles and information.
- Ensure that all department practices follow the standards established by Rosewood Hotels Group.
- Responsible for negotiating with clients, preparing and monitoring proposals and contracts for event bookings.
- Manage contracts (renewals, adjustments, clause negotiations, aiming to reduce business risks and create contractual addendums).
- Prepare the BEO, considering the type, size, and audience of the event, contracted services at the hotel, and outsourced services.
- Responsible for presenting the hotel structure during technical visits.
- Monitor the event, checking with the internal team and the client through the checklist and briefing to ensure that BEO items are fulfilled, resolving any misunderstandings.
- Post-event management, including proper client feedback processes.
Main Requirements:
- Education: Bachelor’s Degree
- Experience: Strong experience in the role; previous experience in hospitality is preferred.
- Languages: Advanced English
- Software Proficiency: Proficient in Microsoft Office and familiar with Opera and Salesforce (Amadeus)
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