Experienced Product Quality Leader

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

We are looking for a Product Quality Leader to join our team and take ownership of engine-related quality performance for Heavy-Duty and Medium-Duty Trucks and Buses. This role is a key interface between the customer voice and our technical teams, driving short-term quality improvements and contributing to mid-term roadmaps.
You will lead cross-functional pre-investigations, apply data-driven insights, and ensure fast and effective problem resolution. This is a replacement position with high visibility and impact across multiple departments.

• Detect, quantify, and prioritize customer quality issues.
• Lead pre-investigations and recommend containment actions (e.g., internal campaigns).
• Use tools like Excel, Power BI, SQL, Minitab to analyze data and support investigations.
• Recommend and present external campaigns to the Campaign Committee.

• Lead and coordinate cross-functional teams during the initial phases of quality issues solving process.
• Communicate effectively with stakeholders across GTT, GTO, and brands.
• Support new projects with field experience and contribute to long-term quality roadmaps.

• Ensure the customer voice is represented in problem-solving processes.
• Identify potential safety-related issues and escalate appropriately.
• Predict and report quality KPIs to the organization.

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

• Engineering degree / equivalent to Master of Science in Mechanical, Electrical, Mechatronics, or Electronics Engineering (or equivalent).
• Strong knowledge of quality tools, root cause analysis, statistical methods, and reliability.
• Fluent in English; Spanish is a plus.
• Familiarity with truck systems and applications is appreciated.
• Proficient in Microsoft Office.
• Experience with Jira, Volvo Portal, LVD, VDA+, KOLA, Impact is appreciated.
• Understanding of the dealer network is a plus.

• Teamwork and global collaboration
• Problem-solving and analytical thinking
• Strong communication skills
• Initiative and ownership

We offer a solid package of compensation and benefits, plus you will enjoy:

• Be part of a diverse team with different backgrounds, genders, ages and areas of expertise.
• Work as a bridge between departments, gaining exposure to engineering, operations, and customer-facing teams.
• Influence product quality and customer satisfaction at a strategic level.
• Collaborate globally and develop your leadership in cross-functional environments.

Are you excited to bring your skills and disruptive ideas to the table? We can't wait to hear from you. Apply today

At Volvo do Brasil, we value the candidate experience and collaborate with approved partners to ensure a professional selection process aligned with our values.

We reaffirm our commitment to protecting the personal data of all participants, in full compliance with the Brazilian General Data Protection Law (LGPD). Our goal is to provide a safe and respectful experience at every stage of the process.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Group Trucks Technology are seeking talents to help design sustainable transportation solutions for the future. As part of our team, you'll help us by engineering exciting next-gen technologies and contribute to projects that determine new, sustainable solutions. Bring your love of developing systems, working collaboratively, and your advanced skills to a place where you can make an impact. Join our design shift that leaves society in good shape for the next generation.