Account Director | eCommerce | eRetailers | Team Management

Account Director | eCommerce | eRetailers | Team Management Join to apply for the Account Director | eCommerce | eRetailers | Team Management role at eStoreLabs 1 day ago Be among the first 25 applicants Join to apply for the Account Director | eCommerce | eRetailers | Team Management role at eStoreLabs Get AI-powered advice on this job and more exclusive features. The Account Director role brings a mixture of account management and team management activities. The mission of this role is to lead and inspire the team to achieve desired objectives, budgets and quality and maintain high client satisfaction. Responsibilities Manage a dedicated part of the business from an operational point of view (Americas) Managing a team - coaching and mentoring them to deliver high quality projects Creating strategy and being an advisor in the field of ecommerce development to the clients and the team Building long-term relationships with clients by extensive analyse and understanding of their business needs, evaluation and development of the client (like business reviews and reporting on the KPI’s), improving continuously the overall client experience Support the sales team with info and input for pitches Coming up with innovative ideas to run the business and also execute them Day-to-day analyse of team efficiency and ability to recognize and deliver improvements to people and processes Serving as a role model and knowledge expert, training and developing people within the team, provide feedback and performance review, encourage to professional growth Manage the budgets and P&L of the Americas projects and report on them to the board Leading client accounts with overall responsibility for the client agency relationship and continuously improving the overall client experience Making sure the projects are profitable and are growing Requirements Passionate, ambitious individual with a business-oriented, strategic approach Min. 5 years of supervising / team management experience (min 5-7 people team), passion and desire to develop leadership skills At least 5 years of experience in eCommerce Experienced in project management & working with eRetailers (especially Amazon & Walmart) Experienced in working with various, international clients on various projects and ability to build long-term relationships with clients Experience in strategic business consulting Understanding of budgeting, reporting and P&L Fluency in English - at least C1 level We Offer Cooperation based on B2B contract or contract of service through the professional Deel platform for international cooperation 26 paid days off from service provision plus national holidays Opportunity to cooperate with recognized, global brandsus clients Exciting and friendly work environment Work in an international team without rigid corporate rules A company mcbook and phone Further development and training in eCommerce Annual Performance bonus or salary raise Shorter working day on Fridays during the holiday months (July&August) What You Can Expect In The Recruitment Process Step 1 Analysis of received applications (CVs) - at this stage we will select the CVs which will cover most of the features we indicated in the offer, and then contact selected candidates Step 2 Recruitment interview with HR (videocall) Step 3 Recruitment interview with management board (videocall) Step 4 Preparing and presenting a task (videocall) Seniority level Director Employment type Full-time Job function Sales and Business Development Industries Business Consulting and Services Referrals increase your chances of interviewing at eStoreLabs by 2x Embedded IoT / Edge Solutions Sales Representative, Manager and Director We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr