Customer Retention Strategist

Há 7 dias

São Paulo, Brasil beBeeRetention Tempo inteiro

Retention Optimization Lead We are seeking a seasoned professional to spearhead the development and implementation of omnichannel retention strategies that drive customer lifetime value across multiple touchpoints. This involves designing, executing, and optimizing retention programs in collaboration with cross-functional teams, leveraging data analytics to inform decisions and enhance post-purchase experience while reducing churn. The ideal candidate will have a proven track record in driving customer loyalty through retention initiatives. They should also be well-versed in CRM, automation, and analytics tools such as Salesforce, HubSpot, Braze, Google Analytics, and Tableau. In addition to strong analytical and organizational skills, the successful candidate will be able to communicate effectively, manage stakeholders, and prioritize tasks efficiently.

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