Principal Enterprise Architect

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. Innovation is a way of life. We are looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

We are seeking an experienced Principal Enterprise Architect to drive customer growth and solution confidence through pre-sales engagements. Enterprise Architects demonstrate deep knowledge of Salesforce technologies while understanding a customer's architecture landscape to deliver future state architecture visions and strategic roadmaps that drive business value. The primary responsibility is to support account growth aligned with Sales leaders through customer-facing engagements and scalable programs.

The ideal candidate will work cross-functionally with sales, solutions, go-to-market, product management and partners to accelerate the strategic selling efforts on prioritized accounts. A key aspect is helping define the future of work as Salesforce customers adopt data excellence and agentic AI into their business. This involves:

• Staying current with emerging technology trends and their business implications
• Possessing a strong business acumen
• Building customer architectures on Salesforce's deeply unified platform leveraging Agentforce and Data Cloud
• Guiding customers through digital transformation initiatives
• Creating innovative architectures that leverage Salesforce's latest capabilities

Your Responsibilities

• Customer-Centric Expertise : Engage with clients as a Salesforce customer 360 architect expert. Craft architectures that meet unique needs and long-term business goals. Travel to customer engagements is around 30%.
• Technical Leadership : Apply broad knowledge in applications, systems, AI, data, integration, security, cloud computing, analytics, and process automation to guide transformational journeys. Determine which Salesforce technologies to leverage in a customer's architecture landscape.
• Innovative Solutions : Determine the best Salesforce and third-party technologies to integrate into customer architectures, based on product knowledge, standard EA frameworks, and Salesforce EA methodologies.
• Industry Focus : Leverage deep industry experience to build credibility and understand unique requirements.

Your Impact

• Trusted Advisor : Build strong relationships with key sponsors and stakeholders including IT leaders and Chief Architects; guide their selection, implementation approaches and value realization from Salesforce solutions.
• Secure Trust : Demonstrate a deep understanding of the business strategy, technology landscape and industry requirements to earn prospect and customer confidence.
• Engagement and Enablement : Conduct executive interviews, architecture and technical workshops, ensuring customers are well-equipped to leverage Salesforce technology effectively.
• Cross-Functional Collaboration : Work with account executives, solution engineers, cloud specialists, professional services and industry advisors to drive impactful engagements.

Minimum Qualifications

• 10+ years experience in software, system or enterprise architecture disciplines
• Excellent communication and presentation skills; comfortable presenting to clients from Chief Architect to VP
• Multi-cloud Salesforce experience and the ability to whiteboard Salesforce architecture
• Demonstrated success building architectural visions for clients or internally within an organization
• Solid understanding of cloud-based architectures (SaaS, PaaS, multi-tenancy, multi-tier infrastructure)
• Solid understanding of AI technologies and enterprise data strategies
• Solid understanding of typical systems from mainframes to cloud and everything in between
• Solid understanding of enterprise application integration, workflow and process orchestration
• Solid understanding of security processes, standards and issues in multi-tier cloud or hybrid applications

Preferred Qualifications

• Understanding of regional and vertical data privacy and compliance requirements
• Proficiency with solution selling and design thinking principles
• Salesforce Certifications

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Salesforce believes in equality and strives to create an inclusive workplace free from discrimination. Know your rights: workplace discrimination is illegal. Recruitment, hiring, and promotion decisions are based on merit. All current and prospective employees are assessed on merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.