
Senior Customer Engagement Strategist
3 semanas atrás
This position provides a platform for growth and innovation, enabling the development of customer engagement strategies in South America.
Main Responsibilities:- Drive post-sales initiatives, encompassing onboarding, consulting, and ongoing support, to ensure successful adoption and utilization of solutions.
- Collaborate closely with sales, sales development, and cross-functional teams to craft tailored solutions that address customer needs and drive value.
- Assist with product demonstrations, presentations, and workshops for new and existing customers to showcase solution capabilities, effectively communicating technical and business benefits.
- Act as a trusted advisor to customers, offering strategic guidance on leveraging solutions to achieve business goals and drive ROI.
- Conduct in-depth discovery sessions with prospective and current customers in South America to understand their business objectives, technical requirements, and challenges.
Key Skills and Qualifications:
- Strong understanding of customer needs and market trends.
- Excellent communication and interpersonal skills.
- Able to work collaboratively in a team environment.
- Proven problem-solving and analytical skills.
Benefits:
This role offers high visibility, ample growth opportunities, and the chance to shape the future of customer engagement in South America.
Additional Information:
This is an exciting opportunity to join a dynamic team and contribute to the success of customer engagement initiatives in South America.
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