Highly Experienced Technical Support Specialist Wanted
3 semanas atrás
Technical Support Role We are seeking an experienced Technical Support Specialist to join our team. In this role, you will provide technical assistance to customers, resolving software and compliance-related issues on a daily basis. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and a passion for delivering exceptional customer support. Drive resolution of customer issues, act as a customer advocate, and maintain happy and satisfied customers Follow established processes and meet service level agreements (SLAs) Triage support requests by conducting a first-level investigation of technical product issues Provide continuous updates on issue resolution status to customers and key stakeholders Engage with the Engineering team to ensure timely resolution of customer issues according to SLAs and escalate when necessary Requirements Excellent written and verbal English communication skills University degree with a major in Computer Science, Engineering, or a related technical field Minimum 2 years of experience in customer support for a commercial software product Possess a strong problem-solving aptitude, with the ability to investigate and troubleshoot product issues Strong understanding of Software-as-a-Service (SaaS) application environments First point of contact for customers, with the ability to act independently and involve others when necessary A quick learner, with a willingness to learn new software development languages and tools Trustworthy, team-oriented, and transparent
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Highly Experienced Technical Support Specialist Wanted
2 semanas atrás
Brasil beBeeSoftware Tempo inteiroTechnical Support Role We are seeking an experienced Technical Support Specialist to join our team. In this role, you will provide technical assistance to customers, resolving software and compliance-related issues on a daily basis. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and a passion for delivering...
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Brasil beBeeTechnical Tempo inteiroSoftware Support Specialist We are seeking a highly skilled Software Support Specialist to join our customer support team. This role will involve providing daily technical assistance, troubleshooting software issues, and collaborating with cross-functional teams.
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Client Application Technical Support Specialist
2 semanas atrás
Brasil beBeeTechnical Tempo inteiroJob Role Overview We are seeking a highly skilled Technical Support Specialist to join our dynamic team. As an integral member, you will be responsible for ensuring the smooth operation of client applications. Troubleshoot server-side issues and monitor system logs About You To succeed in this role, you will require: Strong technical knowledge with...
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Technical Support Specialist
2 semanas atrás
Brasil beBeeSupport Tempo inteiroWe are seeking a full-time Technical Support Specialist to join our dynamic team. Job Description This is an exciting opportunity for a skilled support professional to work with our clients in the veterinary industry. As a Technical Support Specialist, you will be responsible for providing timely and effective solutions to customer inquiries, resolving...
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Technical Support Specialist
3 semanas atrás
Brasil beBeeSupport Tempo inteiroWe are seeking a full-time Technical Support Specialist to join our dynamic team. Job Description This is an exciting opportunity for a skilled support professional to work with our clients in the veterinary industry. As a Technical Support Specialist, you will be responsible for providing timely and effective solutions to customer inquiries, resolving...
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Technical Support Specialist
3 semanas atrás
Brasil beBeeSupport Tempo inteiroWe are seeking a full-time Technical Support Specialist to join our dynamic team. Job Description This is an exciting opportunity for a skilled support professional to work with our clients in the veterinary industry. As a Technical Support Specialist, you will be responsible for providing timely and effective solutions to customer inquiries, resolving...
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Highly Experienced Technical Expert
2 semanas atrás
Brasil beBeeBackend Tempo inteiroJob Title: Senior Backend Developer We are seeking an experienced Senior Backend Developer to join our team and help shape the technical direction of our company. The ideal candidate will have a strong background in designing and maintaining APIs and microservices using Node.js and TypeScript. Key Responsibilities:
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Senior Technical Solutions Expert
3 semanas atrás
Brasil beBeeTechnicalSupport Tempo inteiroWe are seeking a seasoned Technical Support Specialist to join our team. This key role will be responsible for delivering exceptional technical support and services to our customers. About the Role This is an exciting opportunity for a highly skilled and motivated individual to work closely with our global customer base, providing timely and effective...
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Technical Support Specialist
Há 7 dias
Brasil beBeeCustomerSupport Tempo inteiroWe are seeking a skilled Technical Support Professional to join our team. As a remote Technical Support Representative, you will use your analytical skills to resolve customer issues efficiently and effectively. This role involves providing timely support through various channels, including phone, chat, and email. You will be responsible for troubleshooting...
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Technical Support Specialist
Há 7 horas
Brasil Okendo Tempo inteiroPosition Summary: As a Technical Support Specialist at Okendo, you will play a crucial role in ensuring the seamless integration and ongoing support of our platform for Shopify brands. This position involves completing onboarding tasks for merchants, requiring front-end development on Shopify storefronts using HTML/Liquid, CSS, and Javascript. You will be...
