Career Revolution: Hi-Tech

Join to apply for the Career Revolution: Hi-Tech - Brazil role at Insider.

About Insider

We are Insider, a B2B SaaS company that drives growth for its clients around the world. We are the #1 AI-native platform for Customer Experience and Marketing, offering marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We have celebrated our $500M Series E funding round, led by General Atlantic . Before this, we unlocked unicorn status following our Series D round. We are backed by investors including Sequoia Capital, QIA, Riverwood , and Endeavor Catalyst , trusted by 1200+ brands from high-growth startups to Fortune 500 companies such as Samsung, Coca-Cola, Nike, L'Oréal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and more. Insider was recognized as one of the woman-founded, women-led B2B SaaS unicorns with $200M in CARR and has been highlighted in The Forrester Wave and IDC MarketScape. The company has been named in The Top 1% of all software companies worldwide in G2's 2024 Software Awards , and appears among the Top 10 Best Software Products with multiple #1 rankings. Insider is also the #1 G2 Leader in 6+ categories , including CDP, Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. We are also dedicated to social impact through initiatives like 100Projects SheCodes, SheLeads, and SheMarkables across 27+ countries.

Behind these achievements is a talented, global team moving fast to create cutting-edge products and make an impact. If you want to join us, keep reading.

Career Revolution: Hi-Tech

Dreaming of joining a fast-growing global tech company? Insider's Career Revolution: Hi-Tech program could be your next big career move. The Hi-Tech Program is designed for individuals with customer-focused experience in traditional non-tech companies and an interest in digital and technology. Participants will gain expertise in cutting-edge technologies through training, including product workshops, online courses, and coding basics. After completing the program, you'll have the opportunity to explore other career opportunities at Insider. Join us and become part of a global team shaping the future of tech.

Who We're Looking For

• Customer-Facing Experience: 2+ years in B2B environments or a consulting firm.
• Account Management Expertise: Knowledge in e-commerce or CRM systems.
• Communication Pro: Excellent written and verbal English skills.
• Tech-Savvy: Familiarity with Insider tools is a big plus
• Location: Based in São Paulo - Hybrid model

What You'll Do

• Solve It All: Address technical issues, resolve partner requests, and optimize operations on the Insider platform.
• Be a Partner Hero: Manage technical relationships, ensuring seamless support and success for partners.
• Communicate Like a Pro: Master communication and problem-solving to deliver top-tier experiences.
• Collaborate & Conquer: Work with Customer Success Managers to provide smooth, impactful solutions.
• Feedback Wizard: Gather insights from partners to help improve our product.
• Deliver Excellence: Meet SLAs with speedy response times and resolution skills.

Why Insider?

Innovation, collaboration, and endless growth opportunities await you at Insider. Ready to excel in the fast-paced tech world? Let's make it happen

What you'll gain

• Deep insights into digital marketing trends and strategies.
• Expertise across industries and how they connect with digital marketing.
• Mastery of innovative SaaS products and how they solve big business challenges.
• Advanced skills in account management, customer success, and building strong client partnerships.

Benefits

• International, diverse, and inclusive environment.
• Comprehensive product training to master our platform and deliver value to partners.
• Access to training to improve hard and soft skills.
• Access to 16,000+ online courses on LinkedIn Learning.
• SPACE to share your skills through training sessions and workshops.
• Free access to Masterclass and Spotify.
• Inclusive private health insurance and food tickets for monthly meals.
• Team activities and more.

Check out:

Don't wait—apply now and start your Career Revolution today

We provide equal opportunity in a zero-discrimination workplace and welcome everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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