Customer Support Representative with Dutch/flemish

Há 2 dias

Mato Grosso, Brasil Wibit Consulting & Services (WibitCS) Tempo inteiro

**Join a Leading Online Casino Gaming Company as a Dutch/Flemish-speaking Customer Support Representative**We are collaborating with a **top-tier Online Casino Gaming Company** that prides itself on delivering exceptional customer experiences. They are seeking a motivated **Customer Support Representative** fluent in **Dutch/Flemish** to join their team in **Qormi, Malta**.**Position Details**:**Location**: Hybrid, Qormi, Malta (office)**Employment Type**: Full-time**Remuneration**: Competitive base salary**Duties and Responsibilities**:- **Policy Compliance**: Follow established communication procedures and guidelines while addressing customer concerns.- **Decision Making**: Evaluate issues and make decisions aligned with company policies and defined guidelines.**Requirements**:- **Language Proficiency**: Native or fluent in Dutch/Flemish (C1 level) with strong English skills (B2 level).- **Adaptability**: Ability to thrive in a dynamic environment and make quick decisions.- **Reliability**: Conscientious, dependable, and detail-oriented.- **Empathy**: Genuine desire to assist customers with a friendly approach.- **Interest in Technology**: Passion for marketplaces, shared economies, and emerging technologies.- **Experience**: Previous experience in customer care, content moderation, or online business is a plus.**Offer and Benefits**:- Competitive salary with an attractive benefits package.- **Extra Vacation Days**: Additional paid time off beyond the standard allowance.- **Office Perks**: Free fruit, tea, and coffee for office days.- **Flexible Work**: Option to work from home for late shifts and weekends.- **Transportation**: Free transport to the office from designated areas in Malta.- **Bonuses**: Team performance bonuses and a working-from-home allowance.- **Discounts**: Corporate discounts for gyms, shops, and taxis.- **Health Coverage**: Private health insurance, eye care tests, and wellness support.- **Training**: Comprehensive onboarding with constant feedback to ensure professional growth.- **Relocation Support**: Assistance provided for international applicants.**Ready to Elevate Customer Experiences?**CustomerSupportRole #DutchSpeakingJobs #WorkInMalta #CasinoGamingCareers

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