Customer Support Representative with Dutch/flemish

4 semanas atrás

Mato Grosso, Brasil Wibit Consulting & Services (WibitCS) Tempo inteiro
**Join a Leading Online Casino Gaming Company as a Dutch/Flemish-speaking Customer Support Representative**
We are collaborating with a **top-tier Online Casino Gaming Company** that prides itself on delivering exceptional customer experiences. They are seeking a motivated **Customer Support Representative** fluent in **Dutch/Flemish** to join their team in **Qormi, Malta**.
**Position Details**:
**Location**: Hybrid, Qormi, Malta (office)
**Employment Type**: Full-time
**Remuneration**: Competitive base salary
**Duties and Responsibilities**:
- **Policy Compliance**: Follow established communication procedures and guidelines while addressing customer concerns.
- **Decision Making**: Evaluate issues and make decisions aligned with company policies and defined guidelines.
**Requirements**:
- **Language Proficiency**: Native or fluent in Dutch/Flemish (C1 level) with strong English skills (B2 level).
- **Adaptability**: Ability to thrive in a dynamic environment and make quick decisions.
- **Reliability**: Conscientious, dependable, and detail-oriented.
- **Empathy**: Genuine desire to assist customers with a friendly approach.
- **Interest in Technology**: Passion for marketplaces, shared economies, and emerging technologies.
- **Experience**: Previous experience in customer care, content moderation, or online business is a plus.
**Offer and Benefits**:
- Competitive salary with an attractive benefits package.
- **Extra Vacation Days**: Additional paid time off beyond the standard allowance.
- **Office Perks**: Free fruit, tea, and coffee for office days.
- **Flexible Work**: Option to work from home for late shifts and weekends.
- **Transportation**: Free transport to the office from designated areas in Malta.
- **Bonuses**: Team performance bonuses and a working-from-home allowance.
- **Discounts**: Corporate discounts for gyms, shops, and taxis.
- **Health Coverage**: Private health insurance, eye care tests, and wellness support.
- **Training**: Comprehensive onboarding with constant feedback to ensure professional growth.
- **Relocation Support**: Assistance provided for international applicants.
**Ready to Elevate Customer Experiences?**
CustomerSupportRole #DutchSpeakingJobs #WorkInMalta #CasinoGamingCareers

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