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Customer Support Representative
2 semanas atrás
Position: Customer Support Representative
Location: Qormi, Malta (office) OR remote from anywhere in Malta
Employment type: Full-time
**DUTIES AND RESPONSIBILITIES**:
- Follow communication procedures and policies
- Evaluate and make decisions in accordance with defined policies and guidelines.
**REQUIREMENTS**:
- Native / fluent in Norwegian both verbal and written. Good command in English
- Flexible and able to make quick decisions in a dynamic environment
- Conscientious and reliable - commitment is one of our core values
- Eagle eyed with great attention to detail
- Empathy about people - you will be working with securing the online safety our customers and their users
- Ideally interested in marketplaces, shared economy and new technology
- Previous experience in content moderation, customer care and/or online business is a plus.
**BENEFITS**:
- An opportunity to make a positive impact on the digital world, by making the internet a safer place
- A stimulating and rewarding job in a fast-moving, innovative, and international tech company.
- Career opportunities within a management or expert field
- Additional vacation days
- Free fruit, tea and coffee if you prefer working in the office
- Ability to work from home when working late shifts and weekends. Night Shifts are until Midnight
- Free day transport to the office from certain areas within Malta
- Team performance bonus and working from home allowance
- Corporate discounts for gym memberships, shops and taxis
- Private Health Insurance, eye care tests, health and well-being professional support
- Refer a friend bonus scheme.
- Comprehensive training and constant feedback
- Fun events, great colleagues and a fresh, playful workplace with a variety of cultures
- Relocation packages for international applicants.
