Deputy Head of Customer IT Infrastructure

3 semanas atrás


Região Geográfica Intermediária de Pelotas, Brasil Social Discovery Group Tempo inteiro

Social Discovery Group (SDG) is a global technology company that builds apps at the intersection of dating, social, and entertainment. The company's portfolio includes 70 social discovery platforms with a focus on AI, game mechanics, and video streaming. We actively support and invest in social discovery startups worldwide through our CVC fund.

More than 500 million people in 150 countries enjoy our products, and we strive to have ten times as many.

We solve the problem of loneliness, isolation, and disconnection with the help of digital reality. Our digital nomad team of more than 1200 professionals works all over the world. Together, we are solving the prevalent problem of loneliness and shaping Social Life 3.0 — a new digital reality where people will be able to fulfill their needs for communication and attention from other people and artificial life forms.

We are looking for a Deputy Head of Customer IT Infrastructure .

Your main tasks will be:

  • Manage the operations team and processes to maintain the mission-critical products of the company, ensuring availability of IT services, deploying changes, and solving incidents.
  • Organize processes inside the team and reinforce their technical expertise.
  • Manage the team, set, track, and prioritize tasks. Set goals and expectations for the team and individual team members.
  • Develop and monitor performance metrics, SLI/SLO, and KPIs to assess team efficiency and effectiveness.
  • Analyze current application infrastructure, identify areas for improvement, and implement process enhancements to optimize infrastructure.
  • Promptly manage and resolve operational issues.
  • Implement solutions to prevent recurring problems and improve overall efficiency.

We expect from you:

  • Deputy / IT Director experience;
  • 7+ years in web infrastructure, 5+ years in a deputy or IT director position;
  • Good understanding and experience in web infrastructure, including Kubernetes and RabbitMQ;
  • Experience with infrastructure analysis tools: ELK, DataDog;
  • Significant experience as a system administrator, SRE, DevOps - maintaining and deploying applications with microservices architecture, CI/CD development, organizing business monitoring, and automating IT operational processes;
  • High level of responsibility for owned IT applications and infrastructure;
  • Good leadership and motivation skills.

What do we offer:

  • REMOTE OPPORTUNITY to work full time;
  • Vacation: 28 calendar days per year;
  • 7 wellness days per year (time off) that can be used for personal matters;
  • Bonuses up to $5000 for recommending successful applicants for positions in the company;
  • Full payment for professional training, international conferences, and meetings;
  • Corporate discount for English lessons;
  • Health benefits: Up to $1,000 gross per year for health insurance or doctor's fees;
  • Workplace organization: The company provides all employees with an equipped workplace and necessary equipment or reimbursement for workplace costs up to $1000 gross once every 3 years;
  • Internal gamified gratitude system: Receive bonuses from colleagues and exchange them for time off, merchandise, team building activities, massage certificates, etc.

Sounds good? Join us now

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