Deputy Head of Customer IT Infrastructure
3 semanas atrás
Social Discovery Group (SDG) is a global technology company that builds apps at the intersection of dating, social, and entertainment. The company's portfolio includes 70 social discovery platforms with a focus on AI, game mechanics, and video streaming. We actively support and invest in social discovery startups worldwide through our CVC fund.
More than 500 million people in 150 countries enjoy our products, and we strive to have ten times as many.
We solve the problem of loneliness, isolation, and disconnection with the help of digital reality. Our digital nomad team of more than 1200 professionals works all over the world. Together, we are solving the prevalent problem of loneliness and shaping Social Life 3.0 — a new digital reality where people will be able to fulfill their needs for communication and attention from other people and artificial life forms.
We are looking for a Deputy Head of Customer IT Infrastructure .
Your main tasks will be:
- Manage the operations team and processes to maintain the mission-critical products of the company, ensuring availability of IT services, deploying changes, and solving incidents.
- Organize processes inside the team and reinforce their technical expertise.
- Manage the team, set, track, and prioritize tasks. Set goals and expectations for the team and individual team members.
- Develop and monitor performance metrics, SLI/SLO, and KPIs to assess team efficiency and effectiveness.
- Analyze current application infrastructure, identify areas for improvement, and implement process enhancements to optimize infrastructure.
- Promptly manage and resolve operational issues.
- Implement solutions to prevent recurring problems and improve overall efficiency.
We expect from you:
- Deputy / IT Director experience;
- 7+ years in web infrastructure, 5+ years in a deputy or IT director position;
- Good understanding and experience in web infrastructure, including Kubernetes and RabbitMQ;
- Experience with infrastructure analysis tools: ELK, DataDog;
- Significant experience as a system administrator, SRE, DevOps - maintaining and deploying applications with microservices architecture, CI/CD development, organizing business monitoring, and automating IT operational processes;
- High level of responsibility for owned IT applications and infrastructure;
- Good leadership and motivation skills.
What do we offer:
- REMOTE OPPORTUNITY to work full time;
- Vacation: 28 calendar days per year;
- 7 wellness days per year (time off) that can be used for personal matters;
- Bonuses up to $5000 for recommending successful applicants for positions in the company;
- Full payment for professional training, international conferences, and meetings;
- Corporate discount for English lessons;
- Health benefits: Up to $1,000 gross per year for health insurance or doctor's fees;
- Workplace organization: The company provides all employees with an equipped workplace and necessary equipment or reimbursement for workplace costs up to $1000 gross once every 3 years;
- Internal gamified gratitude system: Receive bonuses from colleagues and exchange them for time off, merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now
#J-18808-Ljbffr-
Deputy Head of IT Infrastructure Operations
3 semanas atrás
Região Geográfica Intermediária de Pelotas, Brasil Social Discovery Group Tempo inteiroSocial Discovery Group is a global technology company that builds apps at the intersection of dating, social, and entertainment. Our portfolio includes 70 social discovery platforms with a focus on AI, game mechanics, and video streaming. We actively support and invest in social discovery startups worldwide through our CVC fund.With over 500 million users...
-
Deputy Head of Secondary Pastoral
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil The British School, Rio De Janeiro Tempo inteiroDeputy Head of Secondary PastoralThe British School, Rio de Janeiro is seeking a dedicated and experienced individual to fill the pivotal role of Deputy Head of Secondary Pastoral. This leadership position demands a strong commitment to student welfare and the ability to cultivate a positive, inclusive, and nurturing school atmosphere.The successful...
-
IT Infrastructure Specialist
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Hemmersbach Gmbh & Co. Kg Tempo inteiroAs an IT Infrastructure Specialist at Hemmersbach Gmbh & Co. Kg, you will be responsible for delivering exceptional customer service to our clients, ensuring the delivery of services meets SLAs and project requirements. Your extensive expert knowledge and experience in direct customer service will be the core of our business. You will provide IT support,...
-
Head of Customer Success
5 meses atrás
Rio de Janeiro, Brasil Winnin Tempo inteiro**ABOUT US**: Winnin is an innovative and rapidly growing tech company at the forefront of providing cutting-edge AI software solutions to elevate creative processes for big brands globally. Our mission is to inspire relevant creativity by mapping cultural insights through video consumption data. Winnin enhances efficiency and effectiveness in our client's...
-
New Well Delivery Deputy Manager
Há 1 mês
Região Geográfica Intermediária de Cascavel, Brasil Iqtalent Tempo inteiroRole: New Well Delivery Deputy ManagerLocation: Basra, Iraq Rate: Competitive Duration: 12 months Department/Function: Subsurface Rotation: 28/28 Role Synopsis The Deputy NWD Manager is responsible for leading a large and diverse team of both Iraqi nationals and expat professionals focused on the planning, drilling and post execution review of new wells....
-
Department Head FMCG
4 semanas atrás
Região Geográfica Intermediária de Cascavel, Brasil Iqtalent Tempo inteiroJob Title: Department Head FMCGWe are seeking a highly skilled and experienced Department Head to join our team at Majid Al Futtaim. As a key member of our retail operations team, you will be responsible for ensuring the quality, range, and freshness of offered goods to attract and satisfy customers.Key Responsibilities:Develop and implement store strategies...
-
Customer Operations Manager
Há 7 dias
Região Geográfica Intermediária de Pelotas, Brasil TripleTen Tempo inteiro{"h2": "Customer Support Lead Role at TripleTen LATAM", "p": "TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology.We are looking for a Customer Support Lead for our TripleTen LATAM team. This role is critical in ensuring that our clients have the best experience...
-
Deputy Program Manager
4 semanas atrás
Região Geográfica Intermediária de Campo Grande, Brasil The Bureau For International Narcotics Tempo inteiroJob Title: Deputy Program ManagerATSG Corporation is seeking a highly skilled and experienced Deputy Program Manager to join our team in Central America. As a key member of our Project Management Office's (PMO) In-Country Support Office (ICSO) team, you will work in partnership with the Department of State's Bureau of International Narcotics and Law...
-
IT Infrastructure Monitoring Deployment Specialist
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Intelsat Tempo inteiroIT Infrastructure Monitoring and Deployment RoleYour role in shaping the future:As a key member of our IT infrastructure team, you will provide prompt and quality support to IT Operations teams by responding to alerts related to IT infrastructure and resolving the underlying issues using established standard procedures. You will also escalate to other teams...
-
Supervisor, Customer Experience
4 semanas atrás
Região Geográfica Intermediária de Pelotas, Brasil Zillow Tempo inteiroAbout the team As an Aryeo Customer Experience Supervisor at Zillow, you will have the unique opportunity to work daily with our valued customers, including photographers and agents, as well as collaborate closely with internal employees. Your dedication to providing exceptional education, troubleshooting support, and maintaining a high level of...
-
Customer Support Lead
2 semanas atrás
Região Geográfica Intermediária de Pelotas, Brasil TripleTen Tempo inteiroTripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Full Stack Development,...
-
Department Head
4 semanas atrás
Região Geográfica Intermediária de Cascavel, Brasil Iqtalent Tempo inteiroJob Title: Department Head - Fresh Food SpecialistWe are seeking a highly skilled and experienced Department Head - Fresh Food Specialist to join our team at Majid Al Futtaim. As a key member of our operations team, you will be responsible for ensuring the quality, range, and freshness of offered goods to attract and satisfy our customers.Key...
-
IT Infrastructure Monitoring Deployment Specialist
2 meses atrás
Rio de Janeiro, Rio de Janeiro, Brasil Intelsat Tempo inteiroIT Infrastructure Monitoring and Deployment RoleYour Key Responsibilities:Provide prompt and quality support to IT Operations teams by responding to alerts relating to IT infrastructure and fixing the underlying condition using established standard procedures.Escalate to other teams in IT Operations when their involvement is required to fix the condition...
-
IT Infrastructure Monitoring Deployment Specialist
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Intelsat Tempo inteiroIT Infrastructure Monitoring and Deployment RoleYour role in helping us shape the future:Provide prompt and quality support to IT Operations teams by responding to alerts relating to IT infrastructure and fixing the underlying condition using established standard procedures. Escalate to other teams in IT Operations when their involvement is required to fix...
-
Head of User Acquisition
1 semana atrás
Região Geográfica Intermediária de Pelotas, Brasil Ruby Labs Tempo inteiroAbout us Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about...
-
IT Infrastructure Monitoring Deployment Analyst, Junior
5 meses atrás
Rio de Janeiro, Brasil Intelsat Tempo inteiroIT Infrastructure Monitoring and Deployment Engineer Your role in helping us shape the future: Provide prompt and quality support to IT Operations teams by responding to alerts relating to IT infrastructure and fixing the underlying condition using established standard procedures. Escalating to other teams in IT Operations when their involvement is...
-
IT Infrastructure Monitoring Deployment Specialist
2 meses atrás
Rio de Janeiro, Rio de Janeiro, Brasil Intelsat Tempo inteiroIT Infrastructure Monitoring and Deployment RoleYour Key Responsibilities:Provide prompt and quality support to IT Operations teams by responding to alerts relating to IT infrastructure and fixing the underlying condition using established standard procedures.Escalate to other teams in IT Operations when their involvement is required to fix the condition...
-
FullStack VueJs/NextJs
4 semanas atrás
Região Geográfica Intermediária de Pelotas, Brasil Social Discovery Group Tempo inteiroSocial Discovery Group (SDG) is a global technology company that builds apps at the intersection of dating, social, and entertainment. The company's portfolio includes 70 social discovery platforms with a focus on AI, game mechanics, and video streaming. We actively support and invest in social discovery startups worldwide through our CVC fund. More...
-
Infrastructure Architect
5 meses atrás
Rio de Janeiro, Brasil Equação IT Tempo inteiroEquação IT is a company focused on boosting technology and solid solutions through our expert consultants leading a high perspective and adding value to our customers with the purpose of providing optimization and business growth to our partners. We are looking for a Infrastructure Architect with the following requirements: **Responsibilities**: -...
-
Customer Experience Team Lead
Há 4 dias
Região Geográfica Intermediária de Pelotas, Brasil Team Sava Tempo inteiroTeam Sava specializes in building outstanding teams of passionate, world-class professionals and top-tier software developers for growing global hi-tech companies. Our partner is ButterflyMX , a rapidly growing proptech startup that makes property access simple for owners, staff, residents, and visitors. Their solutions are relied upon by more than 10,000...