Technical Support Analyst
4 semanas atrás
Overview Technical Support Analyst (Entry-Level/ Graduate) – Keeta, the international subsidiary of Meituan, focuses on revolutionizing food and consumer product delivery worldwide. Keeta operates in Hong Kong with expanding presence in Saudi Arabia. We offer opportunities to join a transformative journey in delivery and retail. Job Responsibilities Responsible for handling printer-related software and hardware issues both online and offline to ensure stable device operation. Assist in printer product integration and implementation, participate in function testing, record and feedback product issues, and promote product optimization. Collaborate with sales, technical, and product teams across departments to ensure smooth communication and project progress. Maintain product user manuals and internal knowledge bases, assist in preparing training materials, and participate in training activities. Learn and understand the overall order-taking solutions in the restaurant industry, including printers, API interfaces, and mobile app order-taking methods, to enhance professional competence. Participate in the analysis and special tackling of complex problems, promoting the implementation of technical solutions. Focus on the actual needs of each restaurant client, helping them genuinely solve order-taking and printing-related issues to improve client experience and satisfaction. Job Requirements Bachelor’s degree or above; preferred majors include Computer Science, Information Management, E-commerce, or related fields. Basic knowledge of printers or related hardware products, and willingness to deeply understand industry solutions. Native Portuguese speaker, with basic English working proficiency (able to read, write, and communicate in English). Proficient in basic software, with clear and organized documentation skills. Strong planning and execution skills, as well as problem-solving abilities; able to independently analyze and promote solutions. Teamwork spirit and strong initiative; able to participate in and organize small projects. Goal-oriented mindset, able to set work objectives and continuously follow up to ensure real problem-solving for each restaurant client. Strong interest in technical support and industry solutions, and willingness to develop continuously in the direction of order-taking solution operations. Job Highlights Early-stage business: Opportunity to participate in the initial planning, design, and implementation of key projects. International team: Work with members from 26 countries and experience a diverse work environment. Seniority level Entry level Employment type Full-time Job function Customer Service Industries Computer Hardware Manufacturing and Printing Services Referrals increase your chances of interviewing at Keeta by 2x. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Trilingual Technical Support Analyst
4 semanas atrás
São Paulo, Brasil InvGate Tempo inteiroInvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology.To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team.Some of the role's responsibilities include...
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Technical Support Analyst
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São Paulo, Brasil Peak Scientific Instruments Ltd Tempo inteiroTechnical Support Analyst - Sao Paulo Engineering Ref: 1042 Date Posted: Monday 16 Jun 2025 LinkedInFacebookX Peak Scientific, a fast-growing organization specializing in the manufacture of laboratory gas generators for the life science and biomedical market, is looking to recruit a talented Technical Support Analyst to join our vibrant team in Brazil. We...
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Trilingual Technical Support Analyst
3 semanas atrás
São Paulo, Brasil InvGate Tempo inteiroInvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team. Some of the role's responsibilities...
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Trilingual Technical Support Analyst
4 semanas atrás
São Paulo, Brasil InvGate Tempo inteiroInvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team. Some of the role's responsibilities...
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Trilingual Technical Support Analyst
4 semanas atrás
São Paulo, Brasil InvGate Tempo inteiroInvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team. Some of the role's responsibilities...
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Trilingual Technical Support Analyst
4 semanas atrás
São Paulo, Brasil InvGate Tempo inteiroInvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology.To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team.Some of the role's responsibilities include...
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Trilingual Technical Support Analyst
3 semanas atrás
São Paulo, Brasil InvGate Tempo inteiroInvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology.To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team.Some of the role's responsibilities include...
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Trilingual technical support analyst
3 semanas atrás
São Paulo, Brasil InvGate Tempo inteiroInv Gate is a fast growing Saa S company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team. Some of the role's responsibilities...
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Trilingual Technical Support Analyst
Há 4 dias
São Paulo, São Paulo, Brasil InvGate Tempo inteiro R$40.000 - R$60.000 por anoInvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology.To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team.Some of the role's responsibilities...
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Trilingual Technical Support Analyst
4 semanas atrás
São Paulo, SP, Brasil InvGate Tempo inteiroInvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team. Some of the role's responsibilities...
